点评:I took 6 of the 15 paid dives. The dive master is very professional, the views and underwater life are beautiful. Food also fine.
Unfortunately, most of the divers did not take place because we become a victim to "cyber fraud" - as the base manager calls it. We are the third group that paid 100% of the fixed amount, we received confirmation of payment, and when we arrived at the base it turned out that they did not receive any money. First, Geko couldn’t find our email correspondence, then after typing correct address they found it (offer, payment data, only confirmation on their side „disappeared”…). There is no information on the Geko website warning that the mail has been hacked. It was also not reported by Geko to the police. Geko says that they are also injured, but it is our problem that they haven’t received our money. They did nothing to prevent customers from losing money or helping to recover it. We lost $350 per person (group of 7 person).
Update: after placing comments by our team in internet, we got information from Geko, that they will give our money back if we „take down the review”!
The equipment on the base is in a deplorable state: holey shoes and wet suits that have lost all insulation - now these are rags that should end up in the trash! Leaking cylinders and jamming inflators are simply dangerous. Diving with Geko through the used equipment is not safe.
Since Geko has not posted this information on its website, I write it here: beware of scammers, do not make payments in advance and take your diving equipment!
翻译:我参加了 15 次付费潜水中的 6 次。潜水教练非常专业,景色和水下生活都很美。食物也不错。
不幸的是,大多数潜水员都没有到场,因为我们成为了“网络欺诈”的受害者——基地经理这样称呼它。我们是第三组支付 100% 固定金额的潜水员,我们收到了付款确认,但当我们到达基地时,却发现他们没有收到任何钱。首先,Geko 找不到我们的电子邮件通信,然后在输入正确的地址后,他们找到了它(报价、付款数据,只有他们那边的确认“消失了”……)。Geko 网站上没有警告邮件已被黑客入侵的信息。Geko 也没有向警方报告。Geko 说他们也受伤了,但他们没有收到我们的钱是我们的问题。他们没有采取任何措施来防止客户损失钱款或帮助追回钱款。我们每人损失了 350 美元(7 人组)。
更新:在我们团队在网上发表评论后,我们从 Geko 那里得到消息,如果我们“撤下评论”,他们会退还我们的钱!
基地上的设备状况很糟糕:破洞的鞋子和失去所有绝缘的潜水服 - 现在这些是应该扔进垃圾桶的破布!漏气的气瓶和堵塞的充气器非常危险。使用 Geko 潜水时使用二手设备并不安全。
由于 Geko 尚未在其网站上发布此信息,我在此写下:小心骗子,不要提前付款并带上您的潜水设备!