点评:We have just returned from a short break at Rookery Hall in Nantwich. WOW!......
The setting, ambiance and Hall itself are all just lovely, but the best thing about our stay was it's amazing staff.
Nothing was too much trouble, they all seem so happy in their jobs and the attention they all showed us was second to none. They genuinely want you to have the best stay and they make sure that you do have that experience.
Everyone was smiley, friendly, chatty, engaged and attentive. A huge willingness to iron out any matters you present to them, no matter how small. All staff were very helpful whilst remaining professional and respectful. They all work very hard.
We felt so relaxed and welcomed here. From Elle on check-in, to Dan in the bar and all the other countless team members we came into contact with, waiting on staff, bar staff, hotel reception, spa reception and room staff, a huge thank you.
We made full use of the pool and spa and we wish to give a shoutout to our spa therapists, Olivia and Carol. We were both given top-class treatments. And highly recommend them.
We also enjoyed the delicious food at the hotel and it's selection. Weather it was at breakfast, over at the spa, afternoon tea or evening meals in the bar or dinning room, all mouth watering. There was an excellent choice of drinks on offer as well.
5 stars all round.
翻译:我们刚从南特威奇的鲁克里庄园酒店 (Rookery Hall) 短暂度假回来。哇!……
酒店的环境、氛围和庄园本身都非常迷人,但最棒的还是酒店热情周到的员工。
他们总是尽心尽力,看起来都非常热爱自己的工作,对我们的照顾更是无微不至。他们真心希望我们拥有最美好的住宿体验,并且也确实做到了。
每个人都面带微笑、热情友好、健谈、积极投入且细致周到。无论问题多么细小,他们都乐于帮忙解决。所有员工都非常乐于助人,同时又保持着专业和尊重。他们都非常努力工作。
我们在这里感到无比放松和宾至如归。从办理入住的艾莉 (Elle),到酒吧的丹 (Dan),以及我们接触到的所有其他团队成员,包括服务员、酒吧员工、酒店前台、水疗中心前台和客房服务人员,我们衷心感谢他们。
我们充分利用了泳池和水疗中心,特别要感谢我们的水疗师奥利维亚 (Olivia) 和卡罗尔 (Carol)。我们俩都享受到了顶级的护理,强烈推荐!
酒店的餐饮也十分美味,选择丰富。无论是早餐、水疗中心、下午茶,还是酒吧或餐厅的晚餐,都令人垂涎欲滴。饮品种类也十分齐全。
五星好评!