点评:I traveled with Marhaba Holidays in October 2024 for my 30th birthday trip. The highlight of this trip was supposed to be the safari I organized with Marhaba Holidays. Unfortunately, the experience was disastrous from the start.
There was an issue with the vehicle, which disrupted a significant part of my stay. The program I paid for was not respected at all. I did not get to experience the hot air balloon safari, and I was supposed to have four game drives but ended up having only one.
Since mid-October, I have been trying to get a refund for the activities that were not provided. However, the director of this agency—an agency whose office locations and contact details appear to be fake—refuses to refund me.
If I can offer one piece of advice: avoid this so-called agency. They can ruin your vacation, shatter your dream of going on a safari, and steal your money. I trusted them to organize this safari, and I also trusted them when they assured me that I would be reimbursed in the weeks following my complaint. This has not happened.
Félix is a thief and a liar
Ruuuuun !
翻译:2024 年 10 月,我和 Marhaba Holidays 一起旅行庆祝我的 30 岁生日。这次旅行的亮点应该是我和 Marhaba Holidays 一起组织的狩猎之旅。不幸的是,从一开始,这次经历就很糟糕。
车辆出了问题,影响了我大部分的住宿。我付费的项目根本没有得到尊重。我没有体验热气球狩猎之旅,我本应该有四次狩猎之旅,但最终只有一次。
自 10 月中旬以来,我一直在尝试退还未提供的活动费用。然而,这家机构的负责人——其办公地点和联系方式似乎是假的——拒绝给我退款。
如果我可以提供一条建议:避开这个所谓的机构。他们会毁了你的假期,打碎你去狩猎的梦想,偷走你的钱。我相信他们能组织这次狩猎之旅,当他们向我保证在投诉后的几周内我会得到赔偿时,我也相信了他们。但这并没有发生。
菲利克斯是个小偷,是个骗子
滚!