点评:Really mixed reviews for this company. The guide Edgar was excellent and we saw more with him than any other safari on their mixed game and boat safari. However they turned up two hours late for our tour meaning everything was a bit rushed. Apparently someone in one of their offices in Kasane or South Africa where Flame of Africa is based had phoned the guide at 11pm the night before saying the tour had been cancelled. It of course had not been so this necessitated us trying to track down someone on Boxing Day to find out what had happened. Difficult on a public holiday of course. We were also due to travel with another family but due to serious illness they were unable to travel on the trip. We notified FoA 10 days before our trip but no compensation was offered either for those not travelling or our delay. Paying for our trip was also difficult as they made it virtually impossible to use a credit card. So overall I'm afraid I would not recommend them.
翻译:这家公司的评价褒贬不一。导游埃德加非常出色,我们和他一起在混合狩猎和乘船旅行中看到的野生动物比其他任何旅行团都要多。但是,他们迟到了两个小时才来,这意味着一切都有点仓促。显然,他们在卡萨内或南非(Flame of Africa 的总部所在地)的某个办公室前一天晚上 11 点给导游打电话,说旅行取消了。当然,事实并非如此,所以我们不得不在节礼日设法找到某人,以了解发生了什么。当然,在公共假期很难做到。我们还打算和另一个家庭一起旅行,但由于病情严重,他们无法参加旅行。我们在旅行前 10 天通知了 FoA,但没有为那些没有旅行的人或我们的延误提供任何补偿。支付我们的旅行费用也很困难,因为他们几乎不可能使用信用卡。所以总的来说,恐怕我不会推荐他们。