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Customer service and professionalism at its best.
Culture Unlimited的点评
点评：Highly recommend! We were in Oaxaca for a short business trip. Were fortunate enough to be referred to Juan for a tour of Monte Alban. Starting with the first phone call through writing this review we were pleased with Juan, his staff, connections, knowledge, recommendations, and kindness. His English is perfect so feel free to give him a call. He reply’s to texts promptly and delivers as promised. They picked us up at our hotel in a like new Suburban. He provided a history education while in route and answered any question you could think of. Once we got to Monte Albian he walked us to the line so we could purchase our entry tickets. We didn’t have pesos and they didn’t take credit cards. He expects this and paid for our entrance and we paid him back later. Once we were in we were greeted by his preferred Tour guide. This guide was incredible, he had worked there for over 20 years and we were given our own 2 hour private tour. On the return trip Juan educated us on other tour options and local eating and drinking. My suggestion is to generally research the “what to do, see, and eat” while in Oaxaca. Then contact Juan directly. He will custom build a program that you are sure to be happy with.
翻译：强烈推荐！我们在瓦哈卡州进行了一次短暂的商务旅行。我们很幸运能够被转介给 Juan 参观 Monte Alban。从第一次打电话到写这篇评论，我们对 Juan、他的员工、人脉、知识、建议和友善感到满意。他的英语很好，所以随时给他打电话。他及时回复短信并按承诺交付。他们在我们位于新郊区的酒店接我们。他在途中提供了历史教育，并回答了您能想到的任何问题。我们一到阿尔比安山，他就带我们去排队，这样我们就可以购买门票了。我们没有比索，他们也不接受信用卡。他预料到了这一点并支付了我们的入场费，我们后来还了他。我们一进去，他最喜欢的导游就迎接了我们。这位导游太棒了，他在那里工作了 20 多年，我们得到了自己的 2 小时私人旅游。在回程中，胡安向我们介绍了其他旅游选择和当地饮食。我的建议是总体研究在瓦哈卡州的“做什么、看什么和吃什么”。然后直接联系胡安。他将定制一个您一定会满意的程序。
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