Lost Backpack, Unprofessional and Untrustworthy Service
Wild Expeditions Palawan Travel and Tours的点评
点评:They lost our backpack. The backpack was found, but they still haven’t returned it. These are our conversations about it.
Unprofessional and disgusting.
Details:
Following the driver’s instructions, I placed two backpacks in the trunk. During the trip, the van made several stops where other passengers’ bags were loaded and unloaded. When I arrived at the airport, one of my backpacks was missing.
Since I already had a flight to Manila and then to Japan, I had no choice but to leave. The local staff promised, “They will find my backpack and send it to Japan.”
After bit more than a week, they informed us that they found our backpack.
However, after that, the communication became troubling:
Since we had already shared our home address and our safety was at risk, I’m posting this review now that I’ve moved.
翻译:他们弄丢了我们的背包。背包找到了,但他们到现在还没归还。以下是我们之间的对话。
不专业,令人作呕。
详情:
我按照司机的指示,把两个背包放在了后备箱里。旅途中,面包车停了好几次,其他乘客的行李都被装卸了。我到达机场时,发现我的一个背包不见了。
因为我已经订了去马尼拉的航班,然后再去日本,所以只好离开了。当地工作人员承诺:“他们会找到我的背包,并把它寄回日本。”
过了一周多,他们才告诉我们找到了我们的背包。
然而,之后的沟通变得棘手:
由于我们已经分享了家庭住址,我们的安全受到了威胁,所以我现在搬家了,所以才发这篇评论。