旅行
账户
Sophie K
Don’t plan on going back
The Quay Zone的点评
点评：I have been to the pool area a number of times with my child the last two times going, there has been a young lifeguard both times he has singled my child out for being in the deep end with myself right beside him. The sign says no non swimmers beyond the red line. My child can very clearly swim and we’ve been working on building his confidence in deeper water. We’ve been in the deeper end with older lifeguards on duty and no one has said anything.
The first incident I was asked if my child can swim two lengths of the pool towards the end of the session although there were adults behaving recklessly, non English speaking children running around the pool at full speed on wet floor and two teenagers both struggling in the deep end and needing to hold onto the side to get all the way back to the shallow end. The lifeguard did not approach any of these people. When questioned why is there a young child running around the response the lifeguard gave was shrugging his shoulder and stating he couldn’t understand English. So that was ok.
I raised my complaint to the manager as this particular lifeguard had questioned no one else but my child during this time. I was told that the problem would be looked into and ensured extra training would be given to ensure everyone in the pool is being dealt with correctly.
Second time we went, same life guard who questioned me being right next to my child not taking my eyes off of them whilst they are swimming confidently whilst taking short breaks for breathing on the deeper end. Asking if my child can swim two lengths but again there had been children struggling in the deep end. A child physically upset because she was struggling in deeper water. And her parent was the other end of the pool. Although the lifeguard did question one other person after he’d questioned myself and my child again.
Attempting to enforce it upon my child to swim two lengths of the pool without stopping just to prove he can swim in the deep end. Strangely enough I don’t see every single person having to prove swimming capabilities before getting in the deep end. And he certainly didn’t ask myself to prove I can swim two lengths to be in the deep end.
Having worked at sea for many years I highly doubt this young lad has the same amount of knowledge of the capabilities of water as myself therefore I am all to aware of how dangerous water/ not being confident in water can be. Hence why I am always right by my child’s side when he’s in the water.
Haven’t been back since and we’ve now opted to join another local swimming pool instead because of this.
The first incident I was asked if my child can swim two lengths of the pool towards the end of the session although there were adults behaving recklessly, non English speaking children running around the pool at full speed on wet floor and two teenagers both struggling in the deep end and needing to hold onto the side to get all the way back to the shallow end. The lifeguard did not approach any of these people. When questioned why is there a young child running around the response the lifeguard gave was shrugging his shoulder and stating he couldn’t understand English. So that was ok.
I raised my complaint to the manager as this particular lifeguard had questioned no one else but my child during this time. I was told that the problem would be looked into and ensured extra training would be given to ensure everyone in the pool is being dealt with correctly.
Second time we went, same life guard who questioned me being right next to my child not taking my eyes off of them whilst they are swimming confidently whilst taking short breaks for breathing on the deeper end. Asking if my child can swim two lengths but again there had been children struggling in the deep end. A child physically upset because she was struggling in deeper water. And her parent was the other end of the pool. Although the lifeguard did question one other person after he’d questioned myself and my child again.
Attempting to enforce it upon my child to swim two lengths of the pool without stopping just to prove he can swim in the deep end. Strangely enough I don’t see every single person having to prove swimming capabilities before getting in the deep end. And he certainly didn’t ask myself to prove I can swim two lengths to be in the deep end.
Having worked at sea for many years I highly doubt this young lad has the same amount of knowledge of the capabilities of water as myself therefore I am all to aware of how dangerous water/ not being confident in water can be. Hence why I am always right by my child’s side when he’s in the water.
Haven’t been back since and we’ve now opted to join another local swimming pool instead because of this.
翻译：我和我的孩子去过泳池区很多次，过去两次都有一位年轻的救生员，两次他都挑出我的孩子，因为我就在他旁边。标志上写着非游泳者不得越过红线。我的孩子可以非常清楚地游泳，我们一直在努力培养他对更深水域的信心。我们已经陷入了更深的困境，有年长的救生员值班，但没有人说什么。
第一件事是，我被问到我的孩子是否可以在课程结束时游过泳池的两个长度，尽管有成年人表现得鲁莽，不会说英语的孩子在湿地板上全速绕着泳池跑，还有两个青少年都在泳池里挣扎。深端，需要抓住侧面才能一直回到浅端。救生员没有接近这些人中的任何一个。当被问及为什么有一个小孩子跑来跑去时，救生员的回答是耸耸肩，说他听不懂英语。所以没关系。
我向经理提出了投诉，因为这位救生员在此期间除了我的孩子之外没有询问任何人。我被告知将调查这个问题，并确保提供额外的培训，以确保池中的每个人都得到正确的处理。
我们第二次去的时候，同样的救生员问我是否就在我的孩子旁边，当他们自信地游泳，同时在更深的一端短暂休息呼吸时，我的眼睛没有从他们身上移开。我问我的孩子是否可以游两段距离，但还是有孩子在深水区挣扎。一个孩子因为在更深的水中挣扎而感到身体不适。而她的父母则在泳池的另一端。尽管救生员在再次询问我和我的孩子后，确实询问了另一个人。
试图强迫我的孩子不停地游完泳池的两个长度，只是为了证明他可以在深水区游泳。奇怪的是，我并没有看到每个人在进入深水区之前都必须证明游泳能力。他当然没有要求自己证明我可以游两段距离进入深水区。
在海上工作了很多年，我非常怀疑这个年轻的小伙子对水的能力有和我一样多的了解，因此我很清楚水是多么危险/对水没有信心是多么危险。这就是为什么当我的孩子在水里时我总是在他身边。
从那以后我们就再也没有回来过，因此我们现在选择加入另一个当地的游泳池。
第一件事是，我被问到我的孩子是否可以在课程结束时游过泳池的两个长度，尽管有成年人表现得鲁莽，不会说英语的孩子在湿地板上全速绕着泳池跑，还有两个青少年都在泳池里挣扎。深端，需要抓住侧面才能一直回到浅端。救生员没有接近这些人中的任何一个。当被问及为什么有一个小孩子跑来跑去时，救生员的回答是耸耸肩，说他听不懂英语。所以没关系。
我向经理提出了投诉，因为这位救生员在此期间除了我的孩子之外没有询问任何人。我被告知将调查这个问题，并确保提供额外的培训，以确保池中的每个人都得到正确的处理。
我们第二次去的时候，同样的救生员问我是否就在我的孩子旁边，当他们自信地游泳，同时在更深的一端短暂休息呼吸时，我的眼睛没有从他们身上移开。我问我的孩子是否可以游两段距离，但还是有孩子在深水区挣扎。一个孩子因为在更深的水中挣扎而感到身体不适。而她的父母则在泳池的另一端。尽管救生员在再次询问我和我的孩子后，确实询问了另一个人。
试图强迫我的孩子不停地游完泳池的两个长度，只是为了证明他可以在深水区游泳。奇怪的是，我并没有看到每个人在进入深水区之前都必须证明游泳能力。他当然没有要求自己证明我可以游两段距离进入深水区。
在海上工作了很多年，我非常怀疑这个年轻的小伙子对水的能力有和我一样多的了解，因此我很清楚水是多么危险/对水没有信心是多么危险。这就是为什么当我的孩子在水里时我总是在他身边。
从那以后我们就再也没有回来过，因此我们现在选择加入另一个当地的游泳池。
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