点评:Like many, I was completely overwhelmed when initially looking for a guide for our time in Normandy. There are so many options and the same few "big" names come to the front of all the Google, TripAdvisor, Viator searches, especially when looking for a Band of Brothers tour. We really wanted to support an individual operator rather than be "just another number" to one of the dozens of guides hired by the same giant tour operators (many of whom don't even live in Normandy!). We are SO glad we found Iain Hennelly of NormandyONTour.
The experience we had with Iain was better than we ever possibly could have imagined. From the initial interactions via email and phone calls, Iain was extremely thorough and communicative. Iain never left us waiting for responses or questions. He showed genuine interest in putting together the best possible day for us and working with our unique requests. The tour we were looking for did not (at the time) appear on Iain's website, but he graciously listened to our requests for the day and put together an utterly amazing tour circuit that was customized just for us. We had such a fantastic time, and afterward Iain was able to add this circuit to his list of offerings on his website so others can have the same experience.
We wanted to see the highlights of the D-Day landings AND many sites from the Band of Brothers series while STILL ending at the American Cemetery for taps... quite a feat for one day! This was something that no other guide or tour company offered. Iain was able to make ALL of this happen for us! It was an utterly brilliant tour.
Iain is extremely knowledgable about all things related to D-Day and we learned so much from him on our very full-day tour. He was able to immediately answer any question we had, and even sent us a follow-up email with more information we were looking for after the tour. Iain is kind, personable, professional, and truly an expert in his field. He has taken all of the steps to set up his business in the official capacity as a tour operator and not "just" a guide. He is a true professional through-and-through.
My only regret is giving just one day to visit Normandy during our time in France. We are already planning a return trip with family and will hire Iain for a multi-day tour next time. His professionalism, educational materials, pristine vehicle, and overall kind and friendly demeanor are everything one could want in a tour operator. Book your tour with Iain, book the extra hour, and never look back. You will not be disappointed!
翻译:和许多人一样,当我最初为我们在诺曼底的时光寻找指南时,我完全不知所措。有如此多的选择,而且同样的几个“大”名字出现在所有 Google、TripAdvisor、Viator 搜索的前面,尤其是在寻找《兄弟连》巡演时。我们真的很想支持个体经营者,而不是成为同一家大型旅行社雇用的数十名导游中的一个“只是另一个号码”(其中许多人甚至不住在诺曼底!)。我们很高兴找到了 NormandyONTour 的 Iain Henelly。
我们与伊恩的经历比我们想象的要好。从最初通过电子邮件和电话进行的互动开始,伊恩就表现得非常彻底和善于沟通。伊恩从来没有让我们等待答复或问题。他对为我们安排最好的一天并满足我们独特的要求表现出了真正的兴趣。我们正在寻找的旅行团(当时)没有出现在伊恩的网站上,但他慷慨地听取了我们当天的要求,并组织了一个完全令人惊叹的旅行线路,专为我们定制。我们度过了一段美妙的时光,后来伊恩将这条赛道添加到他网站上的产品列表中,以便其他人也能有同样的体验。
我们希望看到诺曼底登陆的亮点以及《兄弟连》系列中的许多景点,同时仍然在美国公墓结束点击……这对一天来说是一项壮举!这是其他导游或旅游公司无法提供的。伊恩能够为我们实现这一切!这是一次非常精彩的旅行。
伊恩对诺曼底登陆相关的所有事情都非常了解,我们在全日游中从他那里学到了很多东西。他能够立即回答我们的任何问题,甚至还向我们发送了一封后续电子邮件,其中包含我们在旅行结束后寻找的更多信息。伊恩(Iain)善良、风度翩翩、专业,并且是他所在领域的真正专家。他已采取所有步骤以旅行社的官方身份开展业务,而不仅仅是“导游”。他是一位真正的彻头彻尾的专业人士。
我唯一的遗憾是我们在法国期间只花了一天时间参观诺曼底。我们已经计划与家人一起回程,下次将聘请 Iain 进行多日游。他的专业精神、教育材料、原始车辆以及整体友善和友好的举止是人们对旅行社的一切期望。与 Iain 预订您的旅行,预订额外的时间,永不回头。你不会失望的!