点评:Without a shadow of a doubt , I would thoroughly recommend Kapwa Travel . We are a well travelled couple who are becoming more fussy in our travels .
From the first contact in planning the trip ( many , many emails we sent and all were patiently received ), we received amazing , caring service . Service was prompt , knowledgeable and our desires were well listened to . For less well travelled people , rest assured that you are in very capable hands . An example is when our ferry was late and a delay with baggage , phone calls took place to check we arrived . This wouldn’t happen with a UK company .
We had no knowledge of Kapwa Travel before we booked , no recommendations etc . From the onset , we totally trusted the company .
Places we stayed were amazing and without Kapwa , we wouldn’t have found them . Accommodation was varied and no complaint could be had .
Kapwa are extremely well organised . Stress etc was completely removed , knowing that everything was in hand . Taxis , guides were always punctual , polite and well versed in local knowledge. A what’s app group was formed during our months stay , so any support ( if needed) was immediate.
In U.K. , “ private tours “ are common but once the tour is booked , communication stops . The ongoing service provided by Kapwa was truly amazing and consequently has set an extremely high precedent. It certainly was a tailor made holiday .
Throughout the entire planning process and our stay , we had become friends with the staff . What more can be said to convince anyone to book with Kapwa . It’s such a shame they don’t have tours in other countries.
Would totally recommend a stay in Luzon , despite a long car journey up north .
So , once again , thank you Bea and all Kapwa staff for making our month so memorable .
Happy to answer any questions. 10/10
翻译:毫无疑问,我强烈推荐 Kapwa Travel。我们是一对经常旅行的夫妇,但在旅行中变得越来越挑剔。
从计划旅行的第一次联系开始(我们发送了很多很多电子邮件,都被耐心地收到了),我们收到了令人惊叹的、贴心的服务。服务很及时,知识渊博,我们的愿望得到了很好的倾听。对于不太经常旅行的人来说,请放心,您将得到非常有能力的帮助。一个例子是,当我们的渡轮晚点并且行李延误时,我们会打电话确认我们是否到达。英国公司不会发生这种情况。
在我们预订之前,我们对 Kapwa Travel 并不了解,也没有推荐等。从一开始,我们就完全信任这家公司。
我们住的地方很棒,如果没有卡普瓦,我们就找不到它们。住宿条件多种多样,没有什么可抱怨的。
Kapwa 组织得非常好。压力等都被完全消除了,知道一切都在掌控之中。出租车、导游总是准时、有礼貌并且精通当地知识。在我们逗留的几个月期间,成立了一个应用程序小组,因此任何支持(如果需要)都是即时的。
在英国,“私人旅游”很常见,但一旦预订了旅游,沟通就停止了。 Kapwa 提供的持续服务确实令人惊叹,因此树立了极高的先例。这确实是一个量身定制的假期。
在整个计划过程和我们的住宿期间,我们和工作人员成了朋友。还有什么可以说服任何人通过 Kapwa 预订呢?他们没有在其他国家进行巡演真是太遗憾了。
完全推荐您在吕宋岛住宿,尽管开车向北行驶很长一段时间。
因此,再次感谢 Bea 和所有 Kapwa 员工让我们的这个月如此难忘。
很高兴回答任何问题。 10/10