点评:Terrible and rude staff upset my daughter because she wore the wrong socks. Despite the socks she was wearing being anti slip, they still forced me to buy their branded socks. Never going back again. Already very expensive as it is. And the forced wearing of harbourland branded socks is a policy they should all be ashamed of.
Staff members were extremely rude. They had a go at my daughter for wearing the wrong socks and never came to me (probably because I am farang). It's what annoyed me - that they made her upset and didn't talk to me first. I spoke Thai to some of the staff members but they just looked at me with disdain, didn't give me the time of day. They eventually dug out an English speaking member. I asked the staff member a valid reason why she must wear harbourland branded socks and she kept saying regulation but never gave me a real reason why. I kept saying the sign in English says standardised socks. Doesn't say anything about it needing to be a certain brand. She would not take no for an answer. Would not let it go. Even raised her voice. Never going back here. The place is a money grabbing overpriced boring experience anyway. With rude staff. My daughter was close to tears.
翻译:糟糕又粗鲁的员工让我女儿很不开心,因为她穿错了袜子。尽管她穿的袜子是防滑的,但他们还是强迫我买他们品牌的袜子。再也不会去了。已经很贵了。强迫我穿 harbourland 品牌的袜子是一项他们都应该感到羞耻的政策。
工作人员非常粗鲁。他们因为我女儿穿错了袜子而责骂她,却从不来找我(可能是因为我是外国人)。让我恼火的是——他们让她不高兴,却没有先跟我说话。我用泰语和一些工作人员交谈,但他们只是用鄙视的眼神看着我,根本不理我。他们最终找到了一位会说英语的成员。我问工作人员为什么她必须穿 harbourland 品牌的袜子,她一直说这是规定,但从来没有告诉我真正的原因。我一直说英文标牌上写着标准袜子。没有说必须是某个品牌。她不接受否定的回答。不会放过她。甚至提高了嗓门。再也不会来这里了。反正这里就是为了赚钱,价格过高,体验无聊。员工很粗鲁。我女儿都快哭了。