点评:Me and my friend visited the wave yesterday with our children and we had a fantastic time. I want to highlight how amazing the staff are. My daughter’s favourite was the lazy river so we spent a lot of time in there. The staff were on it, counting heads and checking safety constantly. I also witnessed staff members having to cope with really stressful situations and they handled it perfectly, one dad was ‘playing’ with his son but very dangerously and the staff were so quick to intervene and didn’t let the language barriers prevent the child’s safety. I saw them have to cope with these language and safety barriers multiple times and they did it expertly. At the top of the slides the staff were all polite, friendly, working collaboratively and explained the safety rules every time. I hope the youngsters you employ are consistently told how much of a wonderful job they are doing because they really are the backbone of the business!! We had a lovely day out and will definitely be returning :)
翻译:我和朋友昨天带着孩子们去玩了造浪机,玩得非常开心。我想特别强调一下工作人员的出色表现。我女儿最喜欢漂流河,所以我们在那里玩了很久。工作人员们就在河上,清点人数,不断检查安全。我还目睹了工作人员如何应对各种压力,他们处理得非常完美。一位爸爸在和儿子“玩耍”,但动作非常危险,工作人员迅速介入,没有让语言障碍影响孩子的安全。我看到他们多次克服语言障碍和安全障碍,但都做得非常专业。在滑梯顶端,工作人员都很有礼貌、友好,合作无间,每次都会讲解安全规则。我希望你们雇佣的年轻人能够经常听到他们做得多么出色,因为他们确实是你们业务的支柱!!我们度过了愉快的一天,一定会再来的 :)