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emma m
Kids enjoyed their time but they need hire a good cleaner
The Wave的点评
点评：Reception Staff were too concerned about proof of disability they forget to give us our wristbands .Not what you need when you are with three autistic children and a wheelchair user. We entered the disabled changing room and toilet we found it dirty in need of a good clean the clinical waste bin was overflowing and was still the same when we returned to get changed.
The blue roll holder had a discarded water bottle inside and non for the changing table which was full of dust .
The loo roll had a yellow ring on it where it had been clearly been dropped in the loo with a lovely yellow stain sat drying on the radiator. The shower was full of debris that had clearly been there some time not just a couple of sessions that flooded the whole room and soaked my son’s shoes over by the door. Not a nice experience this time. However all three children did enjoy their time in the water and the staff around the pool seemed friendly vigilant keeping everyone safe
The blue roll holder had a discarded water bottle inside and non for the changing table which was full of dust .
The loo roll had a yellow ring on it where it had been clearly been dropped in the loo with a lovely yellow stain sat drying on the radiator. The shower was full of debris that had clearly been there some time not just a couple of sessions that flooded the whole room and soaked my son’s shoes over by the door. Not a nice experience this time. However all three children did enjoy their time in the water and the staff around the pool seemed friendly vigilant keeping everyone safe
翻译：接待处的工作人员只忙着确认残疾证明，以至于忘了给我们发放手环。当身边带着三个自闭症儿童且还有一名需要使用轮椅的人时，这种情况实在让人头疼。我们进入残疾人专用的更衣室和厕所，发现里面很脏，需要彻底清扫；医疗废物桶也溢出来了。后来我们回来换衣服时，情况依旧如此。蓝色的卷纸架里有个被丢弃的水瓶；更衣台上则满是灰尘，连卷纸都没有。卫生纸上有个黄色圈痕，显然是被人掉进马桶里了；散热器上则有一块正在风干的黄色污渍。淋浴间里满是杂物，显然已经积存了很长时间，而不只是因为几次洗澡导致水漫整个房间、把我儿子放在门边的鞋子也弄湿了而已。这次的体验可不太好。不过三个孩子都很享受泡水的时光，泳池边的工作人员也显得很友善且警觉，确保大家的安全。
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