点评:Petnah organised an Uganda trip for my elderly mum last year, and the service was impeccable. It was thus easy to ask Petnah to organise our 13-day family safari. We set up a bespoke programme and Petnah made all the arrangements, booking hotels, permits, internal flight and transport.
Booking early with them gave us good rates for gorilla and chimp trekking permits and hotels. Booking through a local company is significantly cheaper than going through a travel agent in Europe. The other benefit is that the money spent is spent in Uganda. The only thing we booked ourselves were our flights.
Our guides were fantastic. Roni and Meddy were very knowledgable and their network of local people, other guides, and UWA rangers mean that they can have inside info on where the good viewing spots are. But we did not rely on the network alone, often we found ourselves among the big cats, just on our own. They showed excellent road awareness and we travelled safely.
Petnah went through extra effort to install 3-point seatbelts at our request and the vehicle was liberally stocked with drinks and snacks.
Looking back there was nothing that needed improvement.
From initial contact, discussing options and alternatives, all through the booking process, and the actual trip it was terrific.
Many thanks to the Petnah team. We had an amazing time. And you (and the beauty of Uganda) deserve all the credit.
PS
If I see a 4.9 average star rating I often think, yeah right. But for Petnah, they are undervalued, it should be 5*
翻译:去年,Petnah为我年迈的母亲安排了乌干达之旅,服务质量无可挑剔。因此,当我们计划进行为期13天的家庭游猎之旅时,很自然地就请Petnah来全程安排。我们共同制定了个性化的行程计划,而Petnah则负责所有事宜,包括预订酒店、办理许可手续、安排国内航班及交通。
提前向他们预订,让我们以优惠价格获得了大猩猩和黑猩猩追踪许可以及酒店房间。通过当地公司预订,费用明显低于通过欧洲的旅行社来安排。另一个好处就是所花费的钱都留在了乌干达本地。我们自己只预订了机票。
我们的向导非常出色。罗尼和梅迪知识渊博,他们拥有由当地人、其他向导以及乌干达野生动物管理局的护林员组成的联络网,因此能获取到关于最佳观赏地点的内部信息。不过我们并不只依赖这个网络,很多时候我们都能独自遇到那些大型猫科动物。他们的道路驾驶技术也很出色,确保了我们旅途的安全。应我们的要求,Petnah费了不少心血才安装了三点式安全带,车内也备足了各种饮料和零食。
回首起来,实在没有任何需要改进的地方。
从最初的联系、讨论各种选项与替代方案,到后续的预订流程以及实际的旅行体验,一切都棒极了。
非常感谢Petnah团队。我们度过了一段美妙的时光。你们(以及乌干达的绝美风光)当之无愧获得所有的赞誉。
附言:
每当我看到平均评分达到4.9星时,我常常会想……是啊,没错。但对Petnah来说,它们的价值被低估了,理应给5星。