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Nigel B
Calmac crew save the day!!!
Calmac Ferries的点评
点评：Calmac crew save the day!!!
Sometimes something happens in life that renews faith in humanity. We crossed from Oban to Castlebay on the 2 Aug, and our hire car broke down (almost catching fire) on the car deck while waiting to drive off on Barra. The CalMac crew were there in seconds dealing efficiently with a high stress situation, kept everyone incredibly safe, made the car safe, and helped all the other cars off the car deck in a very calm and controlled manner. They looked out for our children, turning what could have been a frightening experience for them into one that was an adventure. They stayed with us for three hours, way past their shift, until it was clear the AA were not going to arrive. They made sure we had wheels to reach accommodation for the night. What could have been a very unpleasant few days on Barra was turned into a wonderful holiday thanks to the entire crew that rallied around to help us. I don’t have all the names, but the following crew members were at the forefront of the rescue effort: Scottie McGillivray (Chief Engineer), Paul Matheson (Second Engineer), Andrew Cassady (Chief Mate), Niall Mackinnon (2nd Mate), Kenny Mackenzie (CPO), Ross Chalmers (deck trainee), Jonathan Macloed (QM), Nicola McAnna (AB), Moran White (AB), Luke Millar (AB), Neil Mackenzie (Bosun), and Ewan Campbell (EWR). Apologies if I missed someone. We sincerely hope that all the above receive handsome bonuses for going way beyond the call of duty, and saving our holiday from disaster!!! We feel blessed to have experienced the best of Scottish hospitality.
Sometimes something happens in life that renews faith in humanity. We crossed from Oban to Castlebay on the 2 Aug, and our hire car broke down (almost catching fire) on the car deck while waiting to drive off on Barra. The CalMac crew were there in seconds dealing efficiently with a high stress situation, kept everyone incredibly safe, made the car safe, and helped all the other cars off the car deck in a very calm and controlled manner. They looked out for our children, turning what could have been a frightening experience for them into one that was an adventure. They stayed with us for three hours, way past their shift, until it was clear the AA were not going to arrive. They made sure we had wheels to reach accommodation for the night. What could have been a very unpleasant few days on Barra was turned into a wonderful holiday thanks to the entire crew that rallied around to help us. I don’t have all the names, but the following crew members were at the forefront of the rescue effort: Scottie McGillivray (Chief Engineer), Paul Matheson (Second Engineer), Andrew Cassady (Chief Mate), Niall Mackinnon (2nd Mate), Kenny Mackenzie (CPO), Ross Chalmers (deck trainee), Jonathan Macloed (QM), Nicola McAnna (AB), Moran White (AB), Luke Millar (AB), Neil Mackenzie (Bosun), and Ewan Campbell (EWR). Apologies if I missed someone. We sincerely hope that all the above receive handsome bonuses for going way beyond the call of duty, and saving our holiday from disaster!!! We feel blessed to have experienced the best of Scottish hospitality.
翻译：CalMac的工作人员化险为夷！！！
生活中总有一些事情能重新唤起我们对人性的信任。8月2日，我们从奥本乘船前往卡斯尔贝。就在等待驶上巴拉岛时，我们租来的汽车在车甲板上突然出现故障（差点起火）。CalMac的工作人员瞬间赶到现场，从容高效地处理了这一紧张局面：他们确保了所有人的安全，妥善处理了故障车辆，还以冷静有序的方式协助其他车辆顺利离开车甲板。他们悉心照料我们的孩子，把原本可能让孩子们感到恐惧的经历变成了一次难忘的冒险。他们留在我们身边三个小时之久，远远超出了自己的工作时长，直到确定空中救护车根本不会来了为止。他们还确保我们有交通工具能前往过夜的住处。多亏了所有热心帮忙的工作人员，原本在巴拉岛上可能会非常糟糕的几天变成了一段美妙的假期。只是我记不全所有人的名字了。不过，以下船员在救援工作中发挥了关键作用：斯科蒂·麦吉利夫雷（总工程师）、保罗·马西森（二副工程师）、安德鲁·卡萨迪（大副）、尼尔·麦金农（二副）、肯尼·麦肯齐（一级水手长）、罗斯·查尔默斯（甲板实习生）、乔纳森·麦克劳德（值班水手）、尼古拉·麦克安娜（水手）、莫兰·怀特（水手）、卢克·米勒（水手）、尼尔·麦肯齐（木匠）以及尤恩·坎贝尔（应急响应专员）。如果遗漏了谁，还请见谅。我们衷心希望上述各位都能获得丰厚的奖励——因为他们不仅超额完成了职责，还挽救了我们的假期，使之免于一场“灾难”！！！能够体验到最地道的苏格兰热情好客，我们深感幸运。
生活中总有一些事情能重新唤起我们对人性的信任。8月2日，我们从奥本乘船前往卡斯尔贝。就在等待驶上巴拉岛时，我们租来的汽车在车甲板上突然出现故障（差点起火）。CalMac的工作人员瞬间赶到现场，从容高效地处理了这一紧张局面：他们确保了所有人的安全，妥善处理了故障车辆，还以冷静有序的方式协助其他车辆顺利离开车甲板。他们悉心照料我们的孩子，把原本可能让孩子们感到恐惧的经历变成了一次难忘的冒险。他们留在我们身边三个小时之久，远远超出了自己的工作时长，直到确定空中救护车根本不会来了为止。他们还确保我们有交通工具能前往过夜的住处。多亏了所有热心帮忙的工作人员，原本在巴拉岛上可能会非常糟糕的几天变成了一段美妙的假期。只是我记不全所有人的名字了。不过，以下船员在救援工作中发挥了关键作用：斯科蒂·麦吉利夫雷（总工程师）、保罗·马西森（二副工程师）、安德鲁·卡萨迪（大副）、尼尔·麦金农（二副）、肯尼·麦肯齐（一级水手长）、罗斯·查尔默斯（甲板实习生）、乔纳森·麦克劳德（值班水手）、尼古拉·麦克安娜（水手）、莫兰·怀特（水手）、卢克·米勒（水手）、尼尔·麦肯齐（木匠）以及尤恩·坎贝尔（应急响应专员）。如果遗漏了谁，还请见谅。我们衷心希望上述各位都能获得丰厚的奖励——因为他们不仅超额完成了职责，还挽救了我们的假期，使之免于一场“灾难”！！！能够体验到最地道的苏格兰热情好客，我们深感幸运。
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