点评:First of all, this diving center and it‘s staff is probably the best I have ever seen. The rental equipment was in very good condition and included in the price, which on it’s own was already very fair. The staff were very caring and friendly and offered help whenever they could no matter the task. Furthermore the guides on my dives were great, knew good spots and looked after the group very well, overall I felt free but still secure on my dive. It doesn‘t end here though. On my second dive, my father hit his head on the boat while backrolling in the water and injured his head, I noticed this and reported it to the staff on the boat who immediatly took care of him and his wound. They then brought him back to the base where the owner personally drove him to the hospital (just in case) and also stayed with my dad the whole time during his treatment. Afterwards he not only drove him back to our hotel, he also covered all expenses. I am amazed by the level of costumer support and care, I have never experienced this anywhere else. 11/10 overall experience, would definetly come back and also recommend to others.
翻译:首先,这家潜水中心及其员工可能是我见过的最好的。租赁设备状况极佳,而且包含在价格里,价格本身就已经非常合理了。工作人员非常热情友好,无论什么事都尽力提供帮助。此外,我的潜水向导也很棒,他们熟悉绝佳的潜点,并且对团队照顾得无微不至,让我在潜水过程中既感到自由又安全。但这还不是全部。在我的第二次潜水中,我父亲在水中翻滚时头部撞到了船,受了伤。我发现后立即告知了船上的工作人员,他们立刻照顾了他的伤口。之后,他们把他送回了基地,老板亲自开车送他去医院(以防万一),并在他接受治疗期间一直陪伴在他身边。治疗结束后,老板不仅开车送他回酒店,还承担了所有费用。我对这种客户服务和关怀程度感到非常惊讶,我在其他任何地方都没有遇到过这样的服务。整体体验11/10,绝对会再次光顾并推荐给其他人。