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Do not go with Breathe travel to Albania
Breathe in Travel的点评
点评：We were with breathe travel (achting on behalf Riksja) 2,5 weeks travelling through Albania (Tirana, Skhoder, Teht,Himare, Gjirokaster, Berat, Butrint, lake Ohrid). We used Riksja before and were confident things would be awesome as always.
With Breathe this was not the case. you do need a breath and more, to handle the poor service, some examples;
- meeting at airport , agent didn't show up. He told a driver would pick us up. Ok, we were surprised how different than agreed
- driver didn't show up, we called again... and again. A big Sorry from the agent driver was not included (which was correct) so we sorted ourselves.
- we explicitly asked for a hotel with swimming pool for our daughter. Oops again something went wrong as they 'forgot' to mention the swimming pool was not included in the price (10 euro person/day = 60 Euros in our case). Asking reception of the hotel they stated it was always the same with this travel agency/angent and they had mailed him but had to face again and again disappointed guests.
- we would have one hotel at the sea with 'garden view'. Fact, hotel was close to a beach but high on a steep hill (15 min walk next to road without side walk - most steep), the garden view was a concrete wall at about 2m after the window and the room was clearly to small for holding 3 guests, we went to the city and rebooked ourselves and left this hotel (700 euro about in our case)
Albania the locations were great (driving there is not without challenges) so we were happy traveling to Albania after all but cannot recommend Breathe travel agent for Albania. The costed us at least 760 euro and caused discomfort!
With Breathe this was not the case. you do need a breath and more, to handle the poor service, some examples;
- meeting at airport , agent didn't show up. He told a driver would pick us up. Ok, we were surprised how different than agreed
- driver didn't show up, we called again... and again. A big Sorry from the agent driver was not included (which was correct) so we sorted ourselves.
- we explicitly asked for a hotel with swimming pool for our daughter. Oops again something went wrong as they 'forgot' to mention the swimming pool was not included in the price (10 euro person/day = 60 Euros in our case). Asking reception of the hotel they stated it was always the same with this travel agency/angent and they had mailed him but had to face again and again disappointed guests.
- we would have one hotel at the sea with 'garden view'. Fact, hotel was close to a beach but high on a steep hill (15 min walk next to road without side walk - most steep), the garden view was a concrete wall at about 2m after the window and the room was clearly to small for holding 3 guests, we went to the city and rebooked ourselves and left this hotel (700 euro about in our case)
Albania the locations were great (driving there is not without challenges) so we were happy traveling to Albania after all but cannot recommend Breathe travel agent for Albania. The costed us at least 760 euro and caused discomfort!
翻译：我们和 Breathe Travel（代表 Riksja）一起旅行了 2.5 周，游历了阿尔巴尼亚（地拉那、Skhoder、Teht、Himare、Gjirokaster、Berat、Butrint、奥赫里德湖）。我们之前使用过 Riksja，并且相信一切都会一如既往地棒极了。
Breathe 的情况并非如此。您需要 Breathe 甚至更多服务来应对糟糕的服务，举几个例子：
- 在机场会面，代理没有出现。他告诉司机会来接我们。好吧，我们很惊讶与约定的差别有多大
- 司机没有出现，我们又打了一次电话……又打了一次。代理说司机没有包括在内（这是正确的），所以我们自己解决了。
- 我们明确要求为我们的女儿提供带游泳池的酒店。哎呀，又出了问题，因为他们“忘记”提到游泳池不包含在房价内（我们的情况是每人每天 10 欧元 = 60 欧元）。我们询问了酒店前台，他们说这家旅行社/代理人总是这样，他们已经给他发了邮件，但不得不一次又一次地面对失望的客人。
- 我们会选择一家海边的“花园景观”酒店。事实上，酒店靠近海滩，但位于一座陡峭的山坡上（步行 15 分钟即可到达没有人行道的道路旁 - 最陡峭），花园景观是窗户后约 2 米处的一堵混凝土墙，房间显然太小，无法容纳 3 位客人，我们去了市区重新预订了房间，离开了这家酒店（我们的情况是 700 欧元左右）
阿尔巴尼亚的位置很棒（开车去那里并非没有挑战），所以我们很高兴能去阿尔巴尼亚旅行，但不推荐 Breathe 旅行社前往阿尔巴尼亚。这至少花了我们 760 欧元，而且很不舒服！
Breathe 的情况并非如此。您需要 Breathe 甚至更多服务来应对糟糕的服务，举几个例子：
- 在机场会面，代理没有出现。他告诉司机会来接我们。好吧，我们很惊讶与约定的差别有多大
- 司机没有出现，我们又打了一次电话……又打了一次。代理说司机没有包括在内（这是正确的），所以我们自己解决了。
- 我们明确要求为我们的女儿提供带游泳池的酒店。哎呀，又出了问题，因为他们“忘记”提到游泳池不包含在房价内（我们的情况是每人每天 10 欧元 = 60 欧元）。我们询问了酒店前台，他们说这家旅行社/代理人总是这样，他们已经给他发了邮件，但不得不一次又一次地面对失望的客人。
- 我们会选择一家海边的“花园景观”酒店。事实上，酒店靠近海滩，但位于一座陡峭的山坡上（步行 15 分钟即可到达没有人行道的道路旁 - 最陡峭），花园景观是窗户后约 2 米处的一堵混凝土墙，房间显然太小，无法容纳 3 位客人，我们去了市区重新预订了房间，离开了这家酒店（我们的情况是 700 欧元左右）
阿尔巴尼亚的位置很棒（开车去那里并非没有挑战），所以我们很高兴能去阿尔巴尼亚旅行，但不推荐 Breathe 旅行社前往阿尔巴尼亚。这至少花了我们 760 欧元，而且很不舒服！
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