点评:We visited Balesin expecting a luxurious island getaway, as they proudly promote — but the experience fell far below expectations.
The villa we stayed in was outdated, smelled old and moldy, and even had cockroaches. For a resort that brands itself as high-end, this was unacceptable.
Food prices across the island were unreasonably high. Dishes start at ₱600 and up — pork sisig was ₱680, and pancakes with bacon and other breakfast set cost ₱780. Most of the food wasn’t worth the price. The only restaurant we truly enjoyed was the Chinese restaurant — the food there was delicious, even if pricey.
Service was also a letdown — slow, disorganized, and inattentive throughout our stay.
Our return flight to Manila was canceled and moved to the next day. We were given conflicting information about where we would land — first Pasay, then Cavite, then Clark — which made it impossible to provide accurate pickup instructions. To make things worse, our luggage was misplaced and ended up in Clark while we landed elsewhere.
There were also safety and maintenance concerns. The swimming pool had broken tiles — my daughter even got a cut while swimming. We rented a golf cart for over ₱9,000, which turned out to be defective. It had no rear barrier, causing an unpleasant and unsafe accident.
The only highlights of the trip were the beautiful white sand beach, the aviary zoo (which was a pleasant surprise), and the food at the Chinese restaurant. The island itself has natural beauty and potential, but poor management and upkeep make it far from the luxury escape it claims to be.
Overall, for the premium price and the amount of stress we experienced, the trip was a major letdown. We sincerely hope Balesin’s management takes these issues seriously. Until then, we cannot recommend it.
翻译:我们来到巴莱辛,期待着一次奢华的海岛度假,正如他们引以为豪的宣传——但体验却远低于预期。
我们住的别墅老旧不堪,散发着陈旧发霉的气味,甚至还有蟑螂。对于一个标榜高端的度假村来说,这简直令人无法接受。
全岛的食品价格高得离谱。菜品起价600比索起——猪肉西格680比索,培根煎饼和其他早餐套餐780比索。大多数食物都不值这个价。我们唯一真正喜欢的餐厅是中餐馆——那里的菜很美味,虽然价格不菲。
服务也令人失望——在我们入住期间,服务缓慢、混乱、缺乏周到。
我们返回马尼拉的航班被取消了,改到第二天。我们收到的关于降落地点的信息相互矛盾——先是帕赛,然后是甲米地,最后是克拉克——这导致我们无法提供准确的接机指示。更糟糕的是,我们的行李放错了地方,最终被送到了克拉克,而我们却在其他地方降落。
此外,还有安全和维护方面的担忧。游泳池的瓷砖破损了——我女儿游泳时甚至被划伤了。我们租了一辆9000多比索的高尔夫球车,结果发现它有缺陷。它没有后护栏,导致了一场令人不快且不安全的事故。
这次旅行唯一的亮点是美丽的白色沙滩、鸟舍动物园(这真是个惊喜)以及中餐馆的美食。岛屿本身拥有自然美景和潜力,但糟糕的管理和维护使其远非其宣称的豪华度假胜地。
总而言之,考虑到高昂的价格和我们经历的压力,这次旅行令人大失所望。我们真诚地希望巴莱辛的管理层能够认真对待这些问题。在此之前,我们不会推荐它。