点评:The actual demonstration and the shop were great, we enjoyed the experience, also it was lovely and cool inside the store on a very hot day. The staff are very attentive whilst you are browsing. I did decide to make a couple of purchases and am very pleased with the earrings (still going strong 3months later) however it is altogether a different story with the pearl bracelet.
I am very happy with the actual pearls and their quality, however after 2 days of wearing, a loose thread appeared between the pearls, as I didn't want to lose them I put them back in their box to be worn only after having them checked by a jeweller on my return home.
What a surprise! The jeweller said that although the quality of the pearls was very good, the bracelet was poorly strung using inferior materials, they needed to be completely restrung. In the meantime, my friend who had also purchased the same bracelet, lost hers completely as the clasp was not of a good quality - a mere bang on a flat surface would find the clasp opening up, we did not notice that this could be a problem whilst purchasing. So of course I also had the clasp upgraded to a more secure one.
I provided this information to Legend Pearl, expecting them to pay for the cost of the restringing since it was faulty, however after much to-ing and fro-ing, providing photographs and receipts, they refused. I did not expect them to pay for the replacement of the more secure clasp as I should have checked that at the time of the purchase, however the cost of restringing the pearls should have been reimbursed as it was faulty
So please, if you do decide to make a purchase here, be very careful and make a close inspection of your jewellery before handing over your money.
翻译:实际的演示和商店都很棒,我们很享受这次体验,而且在非常炎热的一天,店内非常凉爽。在您浏览时,工作人员非常细心。我确实决定购买几件,并且对耳环非常满意(3 个月后仍然很结实),但珍珠手链完全是另一回事。
我对实际的珍珠及其质量非常满意,但是戴了 2 天后,珍珠之间出现了松线,因为我不想丢失它们,所以我将它们放回盒子里,回家后让珠宝商检查后才佩戴。
真是意外!珠宝商说,虽然珍珠的质量很好,但手链用劣质材料穿得很差,需要完全重新穿线。与此同时,我的朋友也买了同样的手链,但由于扣环质量不佳,她的手链完全丢失了——只要在平面上轻轻一击,扣环就会打开,我们在购买时没有注意到这可能是一个问题。所以我当然也把扣环升级到了更安全的扣环。
我把这个信息提供给了 Legend Pearl,希望他们支付重新串线的费用,因为它有缺陷,然而经过多次来回,提供照片和收据后,他们拒绝了。我没想到他们会支付更换更安全的扣环的费用,因为我应该在购买时检查一下,但是重新串线珍珠的费用应该得到补偿,因为它有缺陷
所以,如果您决定在这里购买,请务必小心,并在交钱前仔细检查您的珠宝。