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Danyasa sold my room to a higher bidder 2 weeks after confirming my booking
Danyasa Eco-Retreat - Bamboo Yoga Play Studio的点评
点评：Warning: Bookings mean nothing to Danyasa! They will kick you out if a larger party requests your room to make more money!
TLDR: Danyasa canceled my booking several weeks after confirming it to give my room to another party who offered them more money. When confronted, they never apologized and engaged in victim blaming by saying things such as:
“Michelle, do you believe that life happens for you or to you?”
“I’m sorry you feel that we’ve mistreated you.”
“Maybe this was meant to happen to you.”
Longer Version:
I was so excited to visit Danyasa and had planned a 2-week trip to Costa Rica around my stay there. I told all my friends and coworkers about this amazing retreat I had found, and a few friends even asked to join me on my trip or promised to bookmark the location for future reference. Unfortunately, Danyasa canceled my booking 2 weeks after accepting it in order to give my reserved and paid for room to a party with a group reservation in order to make a larger profit. I will list their actions below:
1) I booked a nonrefundable round trip flight to Costa Rica based around my stay at Danyasa. (- $500)
2) I booked an entire travel itinerary complete with hotels, excursions, and transportation centered around my stay at Danyasa. (-$1000)
3) Being a last minute cancellation, it is too late for me to book other yoga retreats for my dates of travel, as many are either fully booked, located by different airports, or out of my budget.
4) Danyasa offered to make amends by giving me recommendations for other nearby hotels and free yoga classes to take there, but this offer was so paltry in comparison to the damage they caused.
5) Sophia Thoms, the co-owner, told me this was done out of necessity because they are hurting financially but on the same day they posted a picture on instagram of a crowded retreat venue captioned “Full studio, full hearts.” I guess they're just greedy? Or maybe racist and didn't want me?
6) At no point was I given an apology. In fact, I was blamed for their actions even though I was a victim of them.
7) Danyasa kept insisting their actions were okay because it was only the second time this had happened, but that does not make it any better. If you crash your car for the second time in a decade, does your history of clean driving negate your accident? No, it doesn't. Stop bringing up your past which has nothing to do with me.
8) I never once received an apology or even a seemingly apologetic response from the owners.
9) Although Danyasa did not offer much in the way of concessions, I might have considered accepting it had the owners been kind, gracious, and genuinely apologetic in their interactions with me. Their co-owner, Sophia Thoms, was blatantly condescending and rude, even going so far as to blame me for what they did to me! I quote her verbatim:
“Michelle, do you believe that life happens for you or to you?”
“I’m sorry you feel that we’ve mistreated you”
“Maybe this was meant to happen to you”
Never in my life have I encountered business owners who are so unable to accept responsibility for their actions. It's actually unbelievable. I would absolutely not recommend this business under any circumstances because your word and contract mean nothing to them. They have proven that they will sell your room to a higher bidder.
TLDR: Danyasa canceled my booking several weeks after confirming it to give my room to another party who offered them more money. When confronted, they never apologized and engaged in victim blaming by saying things such as:
“Michelle, do you believe that life happens for you or to you?”
“I’m sorry you feel that we’ve mistreated you.”
“Maybe this was meant to happen to you.”
Longer Version:
I was so excited to visit Danyasa and had planned a 2-week trip to Costa Rica around my stay there. I told all my friends and coworkers about this amazing retreat I had found, and a few friends even asked to join me on my trip or promised to bookmark the location for future reference. Unfortunately, Danyasa canceled my booking 2 weeks after accepting it in order to give my reserved and paid for room to a party with a group reservation in order to make a larger profit. I will list their actions below:
1) I booked a nonrefundable round trip flight to Costa Rica based around my stay at Danyasa. (- $500)
2) I booked an entire travel itinerary complete with hotels, excursions, and transportation centered around my stay at Danyasa. (-$1000)
3) Being a last minute cancellation, it is too late for me to book other yoga retreats for my dates of travel, as many are either fully booked, located by different airports, or out of my budget.
4) Danyasa offered to make amends by giving me recommendations for other nearby hotels and free yoga classes to take there, but this offer was so paltry in comparison to the damage they caused.
5) Sophia Thoms, the co-owner, told me this was done out of necessity because they are hurting financially but on the same day they posted a picture on instagram of a crowded retreat venue captioned “Full studio, full hearts.” I guess they're just greedy? Or maybe racist and didn't want me?
6) At no point was I given an apology. In fact, I was blamed for their actions even though I was a victim of them.
7) Danyasa kept insisting their actions were okay because it was only the second time this had happened, but that does not make it any better. If you crash your car for the second time in a decade, does your history of clean driving negate your accident? No, it doesn't. Stop bringing up your past which has nothing to do with me.
8) I never once received an apology or even a seemingly apologetic response from the owners.
9) Although Danyasa did not offer much in the way of concessions, I might have considered accepting it had the owners been kind, gracious, and genuinely apologetic in their interactions with me. Their co-owner, Sophia Thoms, was blatantly condescending and rude, even going so far as to blame me for what they did to me! I quote her verbatim:
“Michelle, do you believe that life happens for you or to you?”
“I’m sorry you feel that we’ve mistreated you”
“Maybe this was meant to happen to you”
Never in my life have I encountered business owners who are so unable to accept responsibility for their actions. It's actually unbelievable. I would absolutely not recommend this business under any circumstances because your word and contract mean nothing to them. They have proven that they will sell your room to a higher bidder.
翻译：警告：预订对于 Danyasa 来说毫无意义！如果一大群人要求你的房间赚更多钱，他们会把你踢出去！
TLDR：丹亚萨在确认我的预订几周后取消了我的预订，将我的房间让给了另一方，他们给了他们更多的钱。当面对时，他们从未道歉，而是通过说以下的话来指责受害者：
“米歇尔，你相信生活是为你而发生的，还是为你而发生的？”
“我很抱歉你觉得我们虐待了你。”
“也许这就是注定要发生在你身上的。”
较长版本：
我很高兴能够参观达尼亚萨，并计划在逗留期间前往哥斯达黎加进行为期两周的旅行。我告诉我所有的朋友和同事我发现的这个令人惊叹的隐居处，一些朋友甚至要求加入我的旅行或承诺将这个位置添加为书签以供将来参考。不幸的是，Danyasa 在接受预订两周后取消了我的预订，以便将我预订并付费的房间交给团体预订的团体，以赚取更大的利润。我将在下面列出他们的行动：
1) 我根据在 Danyasa 的住宿预订了飞往哥斯达黎加的不可退款往返航班。 (- 500 美元)
2) 我预订了完整的旅行行程，包括以我在 Danyasa 的住宿为中心的酒店、短途旅行和交通。 （-1000 美元）
3) 由于是最后一刻取消，对我来说在旅行日期预订其他瑜伽静修处已经太晚了，因为许多静修处要么已被预订满，位于不同的机场，要么超出了我的预算。
4）Danyasa 提出弥补，向我推荐附近的其他酒店和免费的瑜伽课程，但与他们造成的损失相比，这个提议实在是微不足道。
5) 合伙人索菲亚·汤姆斯 (Sophia Thoms) 告诉我，这样做是出于必要，因为他们在经济上受到了伤害，但同一天，他们在 Instagram 上发布了一张拥挤的静修场地的照片，标题是“工作室满员，心灵饱满”。我猜他们只是贪婪？或者也许是种族主义者并且不想要我？
6) 我从来没有得到任何道歉。事实上，尽管我是他们的受害者，但我还是因为他们的行为而受到指责。
7) Danyasa 一直坚称他们的行为没有问题，因为这只是第二次发生这种情况，但这并没有让事情变得更好。如果您在十年内第二次撞车，您的清洁驾驶历史是否可以消除您的事故？不，事实并非如此。别再提你的过去了，与我无关。
8）我从来没有收到过业主的道歉，甚至是看似道歉的回应。
9) 虽然 Danyasa 没有提供太多让步，但如果业主在与我的互动中表现得友善、和蔼，并真诚地道歉，我可能会考虑接受它。他们的共同所有人索菲亚·汤姆斯（Sophia Thoms）公然居高临下且粗鲁，甚至将他们对我所做的一切归咎于我！我逐字引用她的话：
“米歇尔，你相信生活是为你而发生的，还是为你而发生的？”
“我很抱歉你觉得我们虐待了你”
“也许这就是注定要发生在你身上的”
我一生中从未遇到过如此无法为其行为承担责任的企业主。这实际上是令人难以置信的。在任何情况下我绝对不会推荐这项业务，因为你的话语和合同对他们来说毫无意义。他们已经证明他们会将您的房间卖给出价更高的人。
TLDR：丹亚萨在确认我的预订几周后取消了我的预订，将我的房间让给了另一方，他们给了他们更多的钱。当面对时，他们从未道歉，而是通过说以下的话来指责受害者：
“米歇尔，你相信生活是为你而发生的，还是为你而发生的？”
“我很抱歉你觉得我们虐待了你。”
“也许这就是注定要发生在你身上的。”
较长版本：
我很高兴能够参观达尼亚萨，并计划在逗留期间前往哥斯达黎加进行为期两周的旅行。我告诉我所有的朋友和同事我发现的这个令人惊叹的隐居处，一些朋友甚至要求加入我的旅行或承诺将这个位置添加为书签以供将来参考。不幸的是，Danyasa 在接受预订两周后取消了我的预订，以便将我预订并付费的房间交给团体预订的团体，以赚取更大的利润。我将在下面列出他们的行动：
1) 我根据在 Danyasa 的住宿预订了飞往哥斯达黎加的不可退款往返航班。 (- 500 美元)
2) 我预订了完整的旅行行程，包括以我在 Danyasa 的住宿为中心的酒店、短途旅行和交通。 （-1000 美元）
3) 由于是最后一刻取消，对我来说在旅行日期预订其他瑜伽静修处已经太晚了，因为许多静修处要么已被预订满，位于不同的机场，要么超出了我的预算。
4）Danyasa 提出弥补，向我推荐附近的其他酒店和免费的瑜伽课程，但与他们造成的损失相比，这个提议实在是微不足道。
5) 合伙人索菲亚·汤姆斯 (Sophia Thoms) 告诉我，这样做是出于必要，因为他们在经济上受到了伤害，但同一天，他们在 Instagram 上发布了一张拥挤的静修场地的照片，标题是“工作室满员，心灵饱满”。我猜他们只是贪婪？或者也许是种族主义者并且不想要我？
6) 我从来没有得到任何道歉。事实上，尽管我是他们的受害者，但我还是因为他们的行为而受到指责。
7) Danyasa 一直坚称他们的行为没有问题，因为这只是第二次发生这种情况，但这并没有让事情变得更好。如果您在十年内第二次撞车，您的清洁驾驶历史是否可以消除您的事故？不，事实并非如此。别再提你的过去了，与我无关。
8）我从来没有收到过业主的道歉，甚至是看似道歉的回应。
9) 虽然 Danyasa 没有提供太多让步，但如果业主在与我的互动中表现得友善、和蔼，并真诚地道歉，我可能会考虑接受它。他们的共同所有人索菲亚·汤姆斯（Sophia Thoms）公然居高临下且粗鲁，甚至将他们对我所做的一切归咎于我！我逐字引用她的话：
“米歇尔，你相信生活是为你而发生的，还是为你而发生的？”
“我很抱歉你觉得我们虐待了你”
“也许这就是注定要发生在你身上的”
我一生中从未遇到过如此无法为其行为承担责任的企业主。这实际上是令人难以置信的。在任何情况下我绝对不会推荐这项业务，因为你的话语和合同对他们来说毫无意义。他们已经证明他们会将您的房间卖给出价更高的人。
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