点评:I have loved puttshack up until now!! I will literally never go to that place again. I won a free drink on one of the courses. When I went to claim the drink the woman at the counter claimed I had picked up the ball and put it into the hole. She showed me the video and the video had been cut. I didn’t touch the ball apart from with the club. Admittedly the ball went in the hole and bounced back out but the machine had counted it and the only time I touched the ball was to pick it up to the leave that part of the course. I told her this and she said no this isn’t what happened and called me a liar in front of lots of people including my son. I told her I didn’t want the free drink but that I wasn’t going to be called a liar. I asked her to show me on the video where I had picked up the ball but she wouldn’t or couldn’t (I don’t know). She was incredibly rude and condescending and literally accused me of something I simply didn’t do. I have emailed customer services regarding this and believe me I do not want a free drink, but I hope I can warn people as they are very quick to accuse you of lying.
Even when I asked for her to show me the whole video she wouldn’t. I wanted her to show me at what point I had picked up or moved the ball!!!
I simply never want to return to this place again. I spent £70 on drinks, games and food today and do not even really want the free drink!
翻译:我之前一直很喜欢Puttshack,直到现在!我发誓以后再也不会去那里了。我在一个球场赢了一杯免费饮料。我去领饮料的时候,柜台的女人竟然说我捡起球并把它放进了洞里。她给我看了录像,结果录像被剪掉了。除了用球杆,我根本没碰过球。没错,球是进了洞又弹了出来,但机器已经记录下来了,而我唯一一次碰到球就是为了离开球场那部分而捡起它。我跟她说了这些,她却说不是这样的,还当着包括我儿子在内的很多人的面骂我撒谎。我告诉她我不要那杯免费饮料了,但我不能接受别人说我撒谎。我让她在录像里给我看看我捡球的画面,但她不肯,或者说她根本就没法给我看(我也不知道)。她态度极其恶劣,傲慢无礼,竟然无端指责我做了我根本没做过的事。我已经就此事给客服发了邮件,相信我,我并不想要一杯免费饮料,但我希望我的经历能提醒大家,因为他们很容易指责你撒谎。
即使我要求她给我看完整的视频,她也拒绝了。我只是想让她告诉我,我是什么时候拿起或移动球的!!!
我以后再也不想来这家店了。今天我花了70英镑买饮料、游戏和食物,我甚至都不想要那杯免费饮料!