点评:My husband was transported to the Atlanta domestic terminal from Chattanooga, TN.
We have always found the van to be on time and the drivers to be friendly and very competent. This time the staff went over board when my husband discovered he left his phone on the shuttle and he was leaving the country for nearly 2 weeks. He called me on a security person's phone and I immediately got in touch with Groome. The driver located the phone and turned around to deliver it to my husband. God worked a miracle in that they connected at the airport. Not an easy thing since I had no way to communicate with my husband who didn't have a phone. You truly cannot get through to any agency/person at the Atlanta Airport. I cannot thank the staff enough for understanding the urgency of this situation and truly going the extra mile to deliver! They are five stars in my book.
翻译:我的丈夫从田纳西州查塔努加被送到了亚特兰大国内航站楼。
我们一直觉得这辆面包车很准时,司机也很友好,也很称职。这次,我丈夫发现自己把手机落在了班车上,而且他要离开美国近两周,工作人员就过分了。他用保安的电话给我打电话,我立刻联系了格鲁姆。司机找到了手机,转身把它交给了我丈夫。上帝创造了奇迹,他们在机场接通了电话。这可不是一件容易的事,因为我根本无法和没有手机的丈夫联系。在亚特兰大机场,你真的联系不上任何机构或人员。我非常感谢工作人员理解情况的紧迫性,并付出了额外的努力来送达!在我看来,他们真是五星级的。