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A brilliant trip, with a model of customer care
Blasket Island Ferries的点评
点评：I had visited the Great Blasket once before from Dingle several years ago but didn't have very long on the island on that occasion. The trip from Dunquin is faster, cheaper and gives more time there, so you can join one of the free OPW tours and do some exploring on your own too. I had a glorious day there, with the sea calm and the cloud lifting just before we arrived, so we had superb views.
I can't praise Blasket Island Ferries enough for all their help. I initally emailed from England, explaining that I would be coming by bus from Killarney and was concerned the timing might be too tight. Sibeal from the office answered all my emails very promptly, late into the evening, and confirmed the Dunquin bus should be willing to drop me at a turn which was less than 5 minutes from the pier, rather than the normal 20 minute walk down from Kruger's pub. That made all the difference, as the bus was delayed by road works and cyclists!
The company text prospective passengers the evening before to confirm whether the sailing will go ahead the next day and my original booking had to be cancelled because the waves at the pier were too high. But when I asked, Sibeal booked me in for the following week, and that trip went ahead without incident. Blasket Island Ferries' customer service is second to none and I highly recommend them. (The free guided tour is also excellent.)
I can't praise Blasket Island Ferries enough for all their help. I initally emailed from England, explaining that I would be coming by bus from Killarney and was concerned the timing might be too tight. Sibeal from the office answered all my emails very promptly, late into the evening, and confirmed the Dunquin bus should be willing to drop me at a turn which was less than 5 minutes from the pier, rather than the normal 20 minute walk down from Kruger's pub. That made all the difference, as the bus was delayed by road works and cyclists!
The company text prospective passengers the evening before to confirm whether the sailing will go ahead the next day and my original booking had to be cancelled because the waves at the pier were too high. But when I asked, Sibeal booked me in for the following week, and that trip went ahead without incident. Blasket Island Ferries' customer service is second to none and I highly recommend them. (The free guided tour is also excellent.)
翻译：几年前，我曾从丁格尔（Dingle）去过大布拉斯基特岛（Great Blasket），但那次在岛上待的时间不长。从邓昆（Dunquin）出发更快捷、更便宜，而且可以有更多时间，所以你可以参加OPW的免费旅行团，自己探索一番。我在那里度过了美好的一天，海面平静，就在我们到达之前，云也开始散去，所以我们欣赏到了绝佳的景色。
布拉斯基特岛渡轮公司（Blasket Island Ferries）的帮助，我真是赞不绝口。我最初从英国发邮件，解释说我会从基拉尼（Killarney）坐巴士过来，担心时间安排太紧。办公室的Sibeal非常及时地回复了我所有的邮件，直到深夜，并确认邓昆的巴士公司愿意把我送到离码头不到5分钟的拐弯处，而不是通常从克鲁格酒吧（Kruger's pub）步行20分钟的地方。这真是太重要了，因为巴士因为道路施工和骑行者而延误了！
公司在前一天晚上给潜在乘客发短信，确认第二天是否开航，由于码头海浪太大，我原来的预订不得不取消。不过，当我询问后，Sibeal 帮我预订了下一周的船票，这次行程顺利进行。布拉斯基特岛渡轮公司的客户服务无与伦比，我强烈推荐他们。（免费导览游也非常棒。）
布拉斯基特岛渡轮公司（Blasket Island Ferries）的帮助，我真是赞不绝口。我最初从英国发邮件，解释说我会从基拉尼（Killarney）坐巴士过来，担心时间安排太紧。办公室的Sibeal非常及时地回复了我所有的邮件，直到深夜，并确认邓昆的巴士公司愿意把我送到离码头不到5分钟的拐弯处，而不是通常从克鲁格酒吧（Kruger's pub）步行20分钟的地方。这真是太重要了，因为巴士因为道路施工和骑行者而延误了！
公司在前一天晚上给潜在乘客发短信，确认第二天是否开航，由于码头海浪太大，我原来的预订不得不取消。不过，当我询问后，Sibeal 帮我预订了下一周的船票，这次行程顺利进行。布拉斯基特岛渡轮公司的客户服务无与伦比，我强烈推荐他们。（免费导览游也非常棒。）
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