旅行
账户
Tripadvisor用户
Great Dive Shop, but Staffing Needs to Improve!
Dive Adventures的点评
点评：I have been diving with Dive Adventures since 2017. I give this review four stars because of the staff on the boat. But if Dive Adventures doesn’t do something to improve their staffing situation I won’t be returning.
The boat captain, Soinet, is outstanding, and he keeps an eye on absolutely everything on the surface, always anticipating the needs of the divers on the boat. Every year I look forward to seeing him.
I have also had great experiences with all the dive staff over the years, and this includes Frank, who is new this year. He is a very experienced diver, and I feel safe with him underwater. He is also great at spotting marine life, including my favourite: a pair of baby peacock flounders!
But now Dive Adventures now has ONLY one qualified dive staff on the boat, and they can’t seem to keep their staff year to year. I’d to blame COVID, but the fact is that the other local dive shop does not have this problem. Perhaps they pay better or give more time off? I don’t know. The fact is that I dove with the “competition” on a day Dive Adventures was closed, and they had three dive staff on the boat, as well as the boat captain, and six divers. It felt safer and they could really pay attention to clients with that ratio. And they retain much of their staff year to year.
I don’t believe one dive staff on the boat is sufficient - there needs to be back up. There is always a huge variety of skill levels amongst divers, and if there is ever a problem with a diver, the whole dive has to end because there isn’t a second dive master/instructor to continue he dive with remaining divers. No matter how good Frank and Soinet are in their roles, it’s not enough.
I really hope Dive Adventures fixes the problem, I’ve counted on them for years and hate to see this happening.
I still saw great marine life - some photos are attached.
The boat captain, Soinet, is outstanding, and he keeps an eye on absolutely everything on the surface, always anticipating the needs of the divers on the boat. Every year I look forward to seeing him.
I have also had great experiences with all the dive staff over the years, and this includes Frank, who is new this year. He is a very experienced diver, and I feel safe with him underwater. He is also great at spotting marine life, including my favourite: a pair of baby peacock flounders!
But now Dive Adventures now has ONLY one qualified dive staff on the boat, and they can’t seem to keep their staff year to year. I’d to blame COVID, but the fact is that the other local dive shop does not have this problem. Perhaps they pay better or give more time off? I don’t know. The fact is that I dove with the “competition” on a day Dive Adventures was closed, and they had three dive staff on the boat, as well as the boat captain, and six divers. It felt safer and they could really pay attention to clients with that ratio. And they retain much of their staff year to year.
I don’t believe one dive staff on the boat is sufficient - there needs to be back up. There is always a huge variety of skill levels amongst divers, and if there is ever a problem with a diver, the whole dive has to end because there isn’t a second dive master/instructor to continue he dive with remaining divers. No matter how good Frank and Soinet are in their roles, it’s not enough.
I really hope Dive Adventures fixes the problem, I’ve counted on them for years and hate to see this happening.
I still saw great marine life - some photos are attached.
翻译：我自 2017 年以来一直在 Dive Adventures 潜水。由于船上的工作人员，我给这篇评论四星。但如果 Dive Adventures 不采取措施改善他们的员工状况，我就不会回来。
船长 Soinet 非常出色，他密切关注着水面上的一切，始终预测船上潜水员的需求。每年我都盼望见到他。
多年来，我还与所有潜水人员一起度过了美好的经历，其中包括今年新来的弗兰克。他是一位经验丰富的潜水员，和他一起在水下我感到很安全。他也很擅长观察海洋生物，包括我最喜欢的：一对小孔雀比目鱼！
但现在 Dive Adventures 船上只有一名合格的潜水人员，而且他们似乎无法年复一年地留住员工。我想归咎于新冠病毒，但事实是当地的另一家潜水店没有这个问题。也许他们的工资更高或者休息时间更长？我不知道。事实是，我在 Dive Adventures 关闭的那天参加了“比赛”潜水，船上有三名潜水人员、船长和六名潜水员。感觉更安全，他们可以真正关注这个比例的客户。他们每年都会留住大部分员工。
我认为船上只有一名潜水人员是不够的——需要有后援。潜水员之间的技能水平总是存在很大差异，如果潜水员出现问题，整个潜水就必须结束，因为没有第二位潜水大师/教练可以继续与剩余的潜水员一起潜水。无论弗兰克和索瓦内在他们的角色中表现得多么出色，这还不够。
我真的希望 Dive Adventures 能解决这个问题，我已经依赖他们很多年了，不愿意看到这种情况发生。
我仍然看到了很棒的海洋生物 - 附上了一些照片。
船长 Soinet 非常出色，他密切关注着水面上的一切，始终预测船上潜水员的需求。每年我都盼望见到他。
多年来，我还与所有潜水人员一起度过了美好的经历，其中包括今年新来的弗兰克。他是一位经验丰富的潜水员，和他一起在水下我感到很安全。他也很擅长观察海洋生物，包括我最喜欢的：一对小孔雀比目鱼！
但现在 Dive Adventures 船上只有一名合格的潜水人员，而且他们似乎无法年复一年地留住员工。我想归咎于新冠病毒，但事实是当地的另一家潜水店没有这个问题。也许他们的工资更高或者休息时间更长？我不知道。事实是，我在 Dive Adventures 关闭的那天参加了“比赛”潜水，船上有三名潜水人员、船长和六名潜水员。感觉更安全，他们可以真正关注这个比例的客户。他们每年都会留住大部分员工。
我认为船上只有一名潜水人员是不够的——需要有后援。潜水员之间的技能水平总是存在很大差异，如果潜水员出现问题，整个潜水就必须结束，因为没有第二位潜水大师/教练可以继续与剩余的潜水员一起潜水。无论弗兰克和索瓦内在他们的角色中表现得多么出色，这还不够。
我真的希望 Dive Adventures 能解决这个问题，我已经依赖他们很多年了，不愿意看到这种情况发生。
我仍然看到了很棒的海洋生物 - 附上了一些照片。
© 2025 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
