点评:We have been going here for the last few years and I can honestly say that our last visit yesterday disappointing.
We took a large number of friends and family for a birthday party, when we arrived which was early we was spoken to quite rudely and we felt rushed to get into the queue to sign in . As we arrived early we was waiting on the rest of our party to arrive so we could all get signed in as a group but the young man on the desk was quite abrupt and rude as well as Impatient to wait for the rest of our group, I understand that it was busy day but customer service wasn't a great start.
I must we booked the aqua park as well as the sofa ride as a party package, our group enjoyed the aqua which is always good fun but when it came to the sofa ride again the lady who was sorting out the ride was quite abrupt and rude and came across as very pushy towards my daughter, she kept asking her who's next several times when the first group of 5 people were still in the water on the ride! Again it was a busy day there but there's no reason why the workers had to come across as rude and not polite to there customers, we was expecting it to be a good day for family and friends at a birthday party which we have been looking forward to, but due to staff being so rude and inviting it has put us off returning.
翻译:过去几年我们一直来这里,说实话,昨天的这次体验令人失望。
我们带了很多朋友和家人参加生日派对,我们到的时候还很早,但他们对我们说话很粗鲁,我们感觉自己被催促着排队签到。因为我们到得很早,所以我们在等其他人到来,这样我们就可以集体签到,但前台的那个年轻人很唐突、粗鲁,而且不耐烦地等着我们其他人。我知道那天很忙,但客户服务一开始就很糟糕。
我必须说,我们预订了水上乐园和沙发游乐设施作为派对套餐,我们一群人都很喜欢水上乐园,这总是很有趣的,但到了沙发游乐设施时,负责安排游乐设施的女士很唐突、粗鲁,对我的女儿很咄咄逼人,当第一组 5 个人还在玩沙发游乐设施时,她不停地问我女儿接下来是谁,好几次!这又是忙碌的一天,但没有理由让工作人员对顾客表现出粗鲁和不礼貌,我们原本以为这将是与家人和朋友一起参加我们一直期待的生日聚会的好日子,但由于工作人员如此粗鲁和热情,我们不再回来了。