点评:I booked this as a surprise for my son, who had just turned 11. I found the company through Google. After booking the vehicle, I received a confirmation email followed by a message on WhatsApp.
Initially, I had entered the wrong arrival date. I replied to the message and informed Ozden, who quickly corrected it for me. In the days leading up to the trip, I received several helpful updates. I also requested that the driver have a birthday banner displayed in the vehicle.
When we arrived at Dalaman Airport, the driver was already waiting for us at arrivals, holding a banner that read, "Happy Birthday Clayton." He took our luggage and had even informed Jet2 that we wouldn’t be taking their transfer.
Once we got into the vehicle, we were offered chilled bottled water. To my son’s delight, the driver surprised him with a birthday cake, complete with a sparkling candle and birthday music. It was such a thoughtful touch.
We arrived at the hotel and I gave the driver £80—though the transfer cost was only £50—because he truly went above and beyond. I was absolutely delighted with the service.
翻译:我预订了这家租车公司,想给刚满11岁的儿子一个惊喜。我通过谷歌找到了这家公司。预订车辆后,我收到了一封确认邮件,随后在WhatsApp上收到了一条消息。
起初,我输入了错误的到达日期。我回复了消息并通知了Ozden,他很快就帮我改正了。在出发前的几天里,我收到了几条有用的更新。我还要求司机在车上挂上生日横幅。
当我们到达达拉曼机场时,司机已经在到达大厅等我们了,手里举着一条横幅,上面写着“Clayton,生日快乐”。他帮我们拿了行李,甚至还告诉Jet2航空,我们不会乘坐他们的交通工具。
我们一上车,就有人给我们提供了冰镇瓶装水。令我儿子高兴的是,司机还送了他一个生日蛋糕,上面还点着闪亮的蜡烛,播放着生日音乐。真是贴心周到。
我们到达酒店后,我给了司机80英镑——虽然接送费只有50英镑——因为他真的非常尽心尽力。我对这项服务非常满意。