点评:4th time we have used this company, we holiday annually and like to use a local business for the airport transfer.
Unfortunately on one journey the kerb on our driveway was damaged by the vehicle reversing, all sorted with a £50 reduction on our next trip.
On our latest return from stansted we had a vehicle with no air con / faulty air con. Typically it was about 30 degrees, there were 9 of us ranging from 16 years to 79 years, so it was a very uncomfortable, unpleasant journey. We were held up due to traffic, can't be helped, but journey took nearly twice as long as it should. We were all soaked through with sweat and probably suffering from heat exhaustion!
On reporting this we were told it had been checked before and since, and is fully working. I don't think my 79 year old mum would agree! It has been put down to driver error.
Hopefully if we use this company again next year we will have a smooth journey.
翻译:这是我们第四次选择这家公司了。我们每年都会度假,而且喜欢选择本地公司来接送机场。
很遗憾,有一次我们家车道上的路缘石被倒车撞坏了,不过下次出行时我们还能享受50英镑的优惠,解决了问题。
我们最近一次从斯坦斯特德机场回来时,车里没有空调或者空调有故障。通常气温在30度左右,我们一行9人,年龄从16岁到79岁不等,所以这是一次非常不舒服、不愉快的旅程。我们因为交通堵塞被耽搁了,这也没办法,但行程几乎比预计时间长了一倍。我们都浑身是汗,可能快要中暑了!
我们反映情况后,被告知车辆之前和之后都检查过了,现在一切正常。我想我79岁的老妈肯定不会同意!这被归咎于司机的失误。
希望明年我们再选择这家公司时,旅途能够顺利。