点评:I've been trying to book a kids party. I checked which dates were free and asked the invited kids' parents if the date suggested (two months in advance) worked. Everyone replied within 24 hours but, when I went to book the date it had been blocked out online. I called, as recommended on the website and I was told it was blocked for an owner driver day and to look at the next available Sunday.
I checked everyone could make the next Sunday and went to book only to find this date was now blocked out. I called again as I had just done what they'd suggested. Another owner/driver day!
I called again and said I was struggling to find a date, and spoke to a lady who when I said I guess I would have to look for another venue for the party told me 'you do that then' in an incredibly sarcastic and rude tone. Very disappointed in the customer service. Relieved we didn't get to book following today's experience.
翻译:我一直在尝试预订儿童派对。我查看了哪些日期是空闲的,并询问受邀孩子的父母建议的日期(提前两个月)是否可行。每个人都在 24 小时内回复,但当我去预订日期时,日期已被在线屏蔽。我按照网站上的建议打电话,被告知该日期已被屏蔽,只能等到车主司机日,请看下一个可用的周日。
我查看了下周日是否每个人都可以参加,然后去预订,却发现这个日期已被屏蔽。我再次打电话,因为我刚刚按照他们的建议做了。另一个车主/司机日!
我再次打电话说我很难找到日期,并与一位女士交谈,当我说我想我必须为派对寻找另一个场地时,她用极其讽刺和粗鲁的语气告诉我“那你去吧”。对客户服务非常失望。今天的经历让我们松了一口气,我们没有预订。