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sunshine0386
Pumpkins looked great but staff not very child friendly
Crockford Bridge Farm的点评
点评：Visited the pumpkin fields on Sunday 19th October. Unfortunately, our visit started on a disappointing note due to one of the staff members working at the entrance gate.
There are some lovely pumpkin displays near the entrance with bales of hay in front — clearly set up as photo spots since the pumpkins are displayed quite high. One of the children was told off by the staff member for standing on the hay, as she said she didn’t want it to get muddy. Considering it was already pouring with rain, and this is a family event aimed at children, it seemed a little unreasonable. Naturally, kids are going to want to climb or stand on the hay to get a better look — and several others were doing the same.
A few minutes later, as we waited to have our tickets checked, the same lady came out again to tell the same child off for simply touching the ropes in the queue. She wasn’t causing any damage — just lightly touching them, as most children do. The staff member’s attitude felt unnecessarily sharp and irritated, which really dampened the start of our visit.
It’s such a shame, as the setting itself is lovely and clearly a lot of effort has gone into the displays. Unfortunately, this one interaction left a negative impression. I hope the management can remind staff that families with young children are the heart of this event — and that a friendly, patient approach makes all the difference.
There are some lovely pumpkin displays near the entrance with bales of hay in front — clearly set up as photo spots since the pumpkins are displayed quite high. One of the children was told off by the staff member for standing on the hay, as she said she didn’t want it to get muddy. Considering it was already pouring with rain, and this is a family event aimed at children, it seemed a little unreasonable. Naturally, kids are going to want to climb or stand on the hay to get a better look — and several others were doing the same.
A few minutes later, as we waited to have our tickets checked, the same lady came out again to tell the same child off for simply touching the ropes in the queue. She wasn’t causing any damage — just lightly touching them, as most children do. The staff member’s attitude felt unnecessarily sharp and irritated, which really dampened the start of our visit.
It’s such a shame, as the setting itself is lovely and clearly a lot of effort has gone into the displays. Unfortunately, this one interaction left a negative impression. I hope the management can remind staff that families with young children are the heart of this event — and that a friendly, patient approach makes all the difference.
翻译：10月19日，星期天，我们参观了南瓜田。可惜的是，由于入口处的一位工作人员，我们的参观之旅一开始就不太顺利。
入口附近摆放着一些漂亮的南瓜，前面放着几捆干草——显然是为了拍照而设置的，因为南瓜摆得很高。一个孩子因为站在干草上而被工作人员训斥，她说她不想把干草弄脏。考虑到当时已经下起了倾盆大雨，而这又是一个针对儿童的家庭活动，这似乎有点不合理。孩子们自然会想爬上或站在干草上，以便看得更清楚——其他几个孩子也做了同样的事。
几分钟后，我们等着验票的时候，同一位工作人员又出来训斥同一个孩子，因为她只是碰了队伍里的绳子。她并没有造成任何损坏——只是轻轻地碰了一下，就像大多数孩子一样。工作人员的态度让人觉得过分尖锐和烦躁，这让我们的参观体验大打折扣。
这真是太可惜了，因为场地本身很漂亮，而且显然在展品上倾注了不少心血。可惜的是，这一次互动却留下了不好的印象。我希望管理层能提醒员工，带小孩的家庭才是这次活动的核心——友好而耐心的态度至关重要。
入口附近摆放着一些漂亮的南瓜，前面放着几捆干草——显然是为了拍照而设置的，因为南瓜摆得很高。一个孩子因为站在干草上而被工作人员训斥，她说她不想把干草弄脏。考虑到当时已经下起了倾盆大雨，而这又是一个针对儿童的家庭活动，这似乎有点不合理。孩子们自然会想爬上或站在干草上，以便看得更清楚——其他几个孩子也做了同样的事。
几分钟后，我们等着验票的时候，同一位工作人员又出来训斥同一个孩子，因为她只是碰了队伍里的绳子。她并没有造成任何损坏——只是轻轻地碰了一下，就像大多数孩子一样。工作人员的态度让人觉得过分尖锐和烦躁，这让我们的参观体验大打折扣。
这真是太可惜了，因为场地本身很漂亮，而且显然在展品上倾注了不少心血。可惜的是，这一次互动却留下了不好的印象。我希望管理层能提醒员工，带小孩的家庭才是这次活动的核心——友好而耐心的态度至关重要。
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