点评:Our 20-day Morocco experience planned with Original Travels was an incredible experience. We were connected with Original through the Kimkim online travel agency. The communication, transparency and speed of the planning process with Addellah were all great! We solicited proposals from three agencies and Original was the clear choice based on service, understanding our preferences to craft the best trip for us, and value for the money. More importantly, once the trip started we were in the hands of our driver/guide and now friend Faisal. Beyond doing a great job on what he was hired to do, he's a great guy, communicated well and in advance throughout the trip, and went above and beyond his normal role to make sure we had a great trip - even helping find resolution on a few issues with purchases we had made! The third party contracted services were also delivered at or above expectations - hotels, activities like balloon ride/cooking classes/food tour/desert 4x4/Gnawa music etc., hiking and tour guides, hammam. Our only feedback would be that dietary preferences (in our case one pescatarian and one no cilantro) could have been better communicated to the third party service providers by Original office, as third party did not always seem to have been in the know on that (especially important at the cooking class for example). Overall, we highly recommend using Original Travel for your Morocco experience.
翻译:我们通过Original Travels预订的20天摩洛哥之旅令人难忘。我们是通过Kimkim在线旅行社联系到Original的。与Addellah的沟通、透明度和行程规划速度都非常棒!我们向三家旅行社询价,最终选择Original是因为他们提供的服务、对我们喜好的充分理解以及物超所值。更重要的是,旅程开始后,我们的司机兼导游Faisal(现在也成了我们的朋友)全程陪伴着我们。他不仅出色地完成了工作,而且为人友善,在整个旅程中都与我们保持着良好的沟通,并尽心尽力确保我们拥有完美的旅程——甚至还帮我们解决了一些购买方面的问题!第三方服务也都达到了甚至超出了我们的预期——酒店、各种活动(例如热气球之旅/烹饪课程/美食之旅/沙漠四驱车/格纳瓦音乐等等)、徒步旅行和导游服务、土耳其浴等等。我们唯一的建议是,Original Travel应该更好地将客人的饮食偏好(例如,我们一行人中有一位是鱼素主义者,另一位不吃香菜)传达给第三方服务提供商,因为第三方服务提供商似乎并不总是了解这些信息(例如,在烹饪课上这一点尤为重要)。总而言之,我们强烈推荐您选择Original Travel来安排您的摩洛哥之旅。