点评:TL;DR Fantastic well equipped and luxurious boats. An excellent company to rent from, with great communication and some of the best customer service we have come across.
We highly recommend Cafwin Cruises for narrowboat holidays.
Full review:
We have taken quite a few narrowboat holidays in the past, renting boats from different companies depending on where we wanted to cruise, and what was available at the time we wanted to go. We looked around for a company offering boats in the area to go around the Avon Ring, and came upon Cafwin Cruises. Reading the website, we were immediately taken with the boats, and the price, which was better than some much bigger companies, for a boat the appeared to be much better fitted out.
We are glad we did - the boats are excellent. Luxurious, completely kitted out with everything you might want, from the dishwasher, to a tin opener that actually works! Bluetooth speaker for music from your phone, TV with ROKU (both in the saloon and the bedroom), central heating, and a fully fitted bathroom with waterfall shower.
I got in touch with Catherine by email, and she responded within the hour - already a step up from some... and this is a theme throughout the booking process and rental period. Communications are quick and informative, and Catherine does everything to ensure you have everything you need.
We booked for 2 weeks in October. Later in the year than we would usually go, but this time we wanted a quiet period on the canals. Catherine has created an online information set/guidebook/handover/inventory, with all the information you need, and a virtual handover, so that when you get to the marina, you already know where everything is on the boat.
The physical handover will be conducted by either Catherine, or by John, the mechanic who maintains the boats. He took us, and is very thorough. Despite our previous experience, we learnt a few new things from John. You are also taken out with either one of them for the first three locks, which are just outside the marina. This serves two purposes, one; you get the benefit of their experience if you are new to narrowboats, and two; they get to make sure you are competent.
In the end, we could not do the Avon Ring, as the river levels on the Avon and Severn were too high, so we went around the Warwickshire Ring. An easy trip over two weeks, with time to spare to sight see (a visit to Cadbury's was definitely on the cards!)
I can't recommend Cafwin Cruises highly enough. The whole experience is slick, from the initial enquiry through booking, collection and the return of the boat at the end.
翻译:TL;DR 非常棒的装备精良的豪华船只。一家优秀的租赁公司,沟通顺畅,客户服务也是我们遇到过的最好的。
我们强烈推荐 Cafwin Cruises 的窄船假期。
完整评论:
我们过去曾参加过不少窄船假期,根据我们想去哪里巡游以及当时有什么船可用,从不同的公司租船。我们四处寻找一家在该地区提供船只游览 Avon Ring 的公司,然后找到了 Cafwin Cruises。浏览网站后,我们立即被这些船只吸引住了,而且价格比一些大得多的公司更优惠,而且船只的装备似乎更好。
我们很高兴我们这么做了 - 船只非常棒。豪华,配备了您可能需要的一切,从洗碗机到真正有用的开罐器!蓝牙扬声器可播放手机音乐,带 ROKU 的电视(客厅和卧室均有),中央供暖,以及带瀑布淋浴的设施齐全的浴室。
我通过电子邮件联系了 Catherine,她在一小时内就回复了——已经比其他人更胜一筹了……这是整个预订过程和租赁期间的主题。沟通迅速且信息丰富,Catherine 会尽一切努力确保您拥有所需的一切。
我们在 10 月预订了 2 周。今年比我们通常去的晚,但这次我们想在运河上安静地待一段时间。Catherine 创建了一个在线信息集/指南/交接/清单,其中包含您需要的所有信息,以及虚拟交接,这样当您到达码头时,您就已经知道船上所有东西的位置。
实际交接将由 Catherine 或维护船只的机械师 John 进行。他带我们去,非常彻底。尽管我们之前有过这样的经历,但我们还是从 John 那里学到了一些新东西。您还可以乘坐其中任何一艘船通过前三个船闸,这些船闸就在码头外。这样做有两个目的,一是如果您是狭长船新手,您可以受益于他们的经验;二是他们可以确保您胜任。
最后,我们无法完成埃文环线,因为埃文河和塞文河的水位太高,所以我们绕着沃里克郡环线航行。这是一次为期两周的轻松旅行,还有时间观光(参观吉百利绝对是计划中的!)
我强烈推荐 Cafwin Cruises。整个体验非常顺畅,从最初的询问到预订、取船和最后归还船只。