点评:Let me start by telling you the worst thing about Crazy Mountain Cycles…that’s leaving. We wanted to stay longer! It was a great experience.
My wife and I have been to the Hatfield McCoy trails several times and stayed at various places. Overall, our prior trips have been good. However, they cannot compare to our time with Crazy Mountain Cyles (CMC) and Mark Bullis.
On this trip, we flew up from Florida on a Friday, rented a car at the airport in Charleston WV and drove to CMC. We rented an apartment from Mark that is located on the second floor of CMC. The apartment was clean, well equipped, comfortable and reasonably priced. CMC is within walking distance of stores, restaurants and just about everything one would need.
Mark was there when we arrived and went over the paperwork for the apartment, as well as for the side by side (SXS) we rented from him. We’d already read everything online before arriving and understood the rules and requirements. Still, Mark took his time and made sure we understood everything. He goes out of the way to answer questions and ensure you’re comfortable with what you’re signing. In addition. Mark made sure to tell us about local restaurants, grocery stores, gas stations, etc.
That first night, many others came in to stay with CMC. We ended up sitting around the fire ring that first evening with Mark and the other guests. All of the other guests had stayed with CMC in the past and it was clear that Mark treated them like close friends and not just guests. Mark treated us the same way! Like good friends.
On Saturday morning we retrieved our SXS from Mark. It was a (darn near) new Kawasaki KRX 1000. The machine was in great shape and clearly well maintained. In fact, the morning we picked it up, his mechanic was on site and told us he had just checked over the machine and installed a new belt to be sure everything worked as intended.
Mark went over the rental rules with us, which are pretty simple. No road riding but to travel to the trail head (about three miles away). If you break it, you buy it (flat tires, broken parts from mistreatment, etc). Bring it back clean (there’s a car wash just past CMC). And bring it back filled with 93 octane (there’s a gas station about one block away).
The machine performed flawlessly. We traveled around 230 miles over 2.5 days of riding. Each night, we returned to CMC where Mark greeted us and clearly looked forward to hearing about our day.
I also need to mention the great communication with Mark both before and during our stay. Prior to arriving I emailed and spoke by phone with Mark asking a few questions. Example, I asked about laundry facilities and Mark directed me to an easily accessible and close laundromat right down the street from CMC. Mark gave me a phone number to reach him upon our arrival so that he could be sure to be on-site when we reached CMC.
During our stay I called Mark from the trail and asked him if he thought we had time to make the long ride from Pocahontas trail to Pineville (Pinnacle Creek) for lunch, and then back again. Mark was gracious enough to tell us to go right ahead and even gave us permission to be a little late on our return. (Normal return time is 5pm.)
We spent a lot of time chatting with Mark and his lovely wife Summer. They are great people and great fun.
You cannot fake genuine concern and pride in your business, and the way Mark conducts himself is both genuine and caring. He wants you to have a great experience and goes out of his way to make sure you do.
I realize you have a lot of options for room and rentals around the Hatfield and McCoy trails. However, we consider CMC to be the very best place to stay. We cannot wait to come back and stay with Mark at CMC.
翻译:首先让我告诉您关于 Crazy Mountain Cycles 最糟糕的事情……那就是离开。我们想停留更长的时间!这是一个很好的经验。
我和我的妻子曾多次去过 Hatfield McCoy 步道,并在不同的地方住过。总的来说,我们之前的旅行都很好。然而,他们无法与我们与 Crazy Mountain Cyles (CMC) 和 Mark Bullis 一起度过的时光相提并论。
在这次旅行中,我们于周五从佛罗里达起飞,在西弗吉尼亚州查尔斯顿的机场租了一辆车,然后开车前往 CMC。我们在CMC二楼租了Mark的公寓。公寓干净、设备齐全、舒适且价格合理。 CMC 步行即可到达商店、餐馆以及您需要的一切。
我们到达时马克在那里,他检查了公寓的文书工作,以及我们从他那里租来的并排 (SXS) 公寓。我们在到达之前已经在线阅读了所有内容并了解了规则和要求。尽管如此,马克还是从容不迫,确保我们理解了一切。他不厌其烦地回答问题并确保您对所签署的内容感到满意。此外。马克一定会告诉我们当地的餐馆、杂货店、加油站等。
第一天晚上,许多其他人进来和 CMC 住在一起。第一个晚上,我们最终与马克和其他客人围坐在火圈旁。所有其他客人过去都曾在 CMC 住过,很明显,马克对待他们就像亲密的朋友,而不仅仅是客人。马克以同样的方式对待我们!喜欢好朋友。
星期六早上,我们从马克那里取回了我们的 SXS。那是一辆(该死的)新川崎 KRX 1000。这台机器状态很好,而且维护得很好。事实上,我们取车的那天早上,他的机械师就在现场,告诉我们他刚刚检查了机器并安装了一条新皮带,以确保一切正常。
马克和我们一起研究了租赁规则,这些规则非常简单。没有公路骑行,而是前往小径起点(大约三英里远)。如果你打破了它,你就买了它(轮胎漏气,虐待造成的零件损坏等)。把它干净地带回来(刚过 CMC 就有洗车店)。然后把它装满 93 辛烷值(大约一个街区外有一个加油站)。
机器表现完美。在 2.5 天的骑行中,我们行驶了大约 230 英里。每天晚上,我们回到 CMC,Mark 在那里迎接我们,显然期待听到我们的一天。
我还需要提及在入住前和入住期间与马克的良好沟通。在到达之前,我通过电子邮件和马克通过电话询问了几个问题。例如,我询问了有关洗衣设施的信息,Mark 将我带到了 CMC 街对面的一家交通便利且距离酒店很近的自助洗衣店。马克给了我一个电话号码,以便我们到达时联系他,这样我们到达 CMC 时他就可以在现场。
在我们逗留期间,我从小径上打电话给马克,问他是否认为我们有时间从 Pocahontas 小径长途跋涉到派恩维尔(Pinnacle Creek)吃午饭,然后再回来。马克非常亲切地告诉我们继续前进,甚至允许我们回来晚一点。 (正常返回时间是下午 5 点。)
我们花了很多时间与 Mark 和他可爱的妻子 Summer 聊天。他们是很棒的人,也很有趣。
您无法假装对您的业务真正的关心和自豪,而马克的行为方式既真诚又关心。他希望您拥有美好的体验,并竭尽全力确保您做到这一点。
我知道在 Hatfield 和 McCoy 步道周围,您有很多房间和租金选择。但是,我们认为 CMC 是最好的住宿地点。我们迫不及待地想回来和 Mark 在 CMC 待在一起。