点评:BEAWARE
Cant even make a booking as you need to have 20 as a minimum. Advisor was very un helpful and we explained that we could only do one day as family and friends where traveling from Europe. Kept saying that if there is enough people then the trip would be cancelled and we could re arrange the date. - Rearrange the date no possible again did not listen. No where on the voucher that we paid for does it say that you need to have a minimum of 20 people. Also, said that if there is not enough people then we would not get a refund - again not or fault. Not told this either. The voucher that we purchased is only for 10 people so again if you have ten people and there is not another 10 you will be a looser. We explained that we could not commit to a further date for it to be deferred. Agent refused to listen to it.
翻译:注意
因为至少需要20人才能预订,所以根本无法预订。顾问非常不给力,我们解释说我们只能预订一天,因为我们是和家人朋友从欧洲出发的。他们一直说如果人数足够,行程就会取消,我们可以重新安排日期。——重新安排日期是不可能的,我还是没听他们的。我们支付的代金券上没有任何地方提到至少需要20人。此外,他们还说如果人数不够,我们将无法获得退款——同样没有,或者说是他们的错。他们也没有告诉我们这一点。我们购买的代金券只适用于10人,所以如果你有10个人,而没有其他10个人,你就是一个失败者。我们解释说,我们无法承诺延期的日期。但代理拒绝听取我们的建议。