点评:Thanking Deepak from AIP for making the arranging our recent trip to North India. Deepak from AIP was quite helpful in resolving the issues we encountered during the trip. Our problems began on the first day at the hotel in Delhi and persisted until our last day back in Delhi. When we visited Agra to see the Taj Mahal, our guide, Hussein, seemed unfamiliar with the area and showed us the wrong places, the worker's area. This made us uncomfortable, especially when we were taken to a place where we felt unsafe due to the language barrier and the male-dominated environment. On another occasion, the driver took us to a crowded market instead of the mall where we wanted to buy toiletries, causing us to feel uneasy and prompting us to call for pick up. In Varanasi, we were disappointed to find that our tour was only half a day, even though we had paid for a full-day tour. "Sakshi" Ganesha temple is an important temple that was not mentioned in the itinerary, The guide in Varanasi goes by the book, he took us to places as per the itinerary. We also encountered issues with the quality of the hotels we stayed at, particularly with the lack of English-speaking staff, hot water, and timely meal service. Overall, while the guide, Santhosh is good, we were dissatisfied with the arrangements made by the agency and the quality of the accommodations. Although we were given complimentary food and tea, but nothing can replace our dissatisfaction, we were looking for to this trip especially Varanasi, the place I wanted to visit for more than 15 years just to encounter this. The 2 star is for guide Santhosh, he didn't provide excellent service but at least he did something memorable for me.
翻译:感谢 AIP 的 Deepak 为我们最近的北印度之行提供安排。AIP 的 Deepak 在解决我们在旅途中遇到的问题方面非常有帮助。我们的问题从第一天在德里的酒店开始,一直持续到我们回到德里的最后一天。当我们去阿格拉看泰姬陵时,我们的导游 Hussein 似乎不熟悉该地区,带我们去了错误的地方,即工人区。这让我们感到不舒服,尤其是当我们被带到一个由于语言障碍和男性主导的环境而感到不安全的地方时。还有一次,司机把我们带到了一个拥挤的市场,而不是我们想买洗漱用品的商场,这让我们感到不安,促使我们打电话叫车。在瓦拉纳西,我们很失望地发现我们的旅行只有半天,尽管我们支付了全天旅行的费用。 “Sakshi” Ganesha 寺庙是行程中未提及的一座重要寺庙,瓦拉纳西的导游按部就班,带我们按照行程前往各个地方。我们还遇到了所住酒店质量的问题,特别是缺乏会说英语的工作人员、热水和及时的餐饮服务。总体而言,虽然导游 Santhosh 很好,但我们对旅行社的安排和住宿质量不满意。虽然我们得到了免费的食物和茶,但没有什么可以弥补我们的不满,我们这次旅行特别期待瓦拉纳西,这是我 15 多年来一直想去的地方,却遇到了这种情况。2 星是给导游 Santhosh 的,他没有提供优质的服务,但至少他为我做了一些难忘的事情。