点评:BC Ferries is a joke. On multiple occasions where I have specifically booked a reservation I have been endlessly screwed over. When we moved from Vancouver to Victoria we made a reservation well in advance and when we arrived early we were told we would no longer be able to have our reso as we booked an oversized vehicle not a commercial vehicle. This was one of the most incredibly stressful and upsetting situations I have had to go through. No where on the site did it warn you or give you information on this. Another situation occurred where we were heading to a wedding and we just minutes past the reservation time because we were held back by work. We arrived and we were told that our reso once again couldn’t be honoured because we were just minutes late. We explained our situation and even tried to call ahead to explain to have some compassion shown. And nothing. BC ferries has no compassion for society and I have no respect left for the corporation. They have done nothing but cause my life stress and endless amount of extra expenses. I hope that one day this greedy corporation learns to respect and show compassion towards its customers. I would never in my life recommend me BC ferries to anyone.
翻译:BC Ferries 就是个笑话。我多次特意预订了座位,但都被无休止地坑了。我们从温哥华搬到维多利亚时,提前预订了座位,但提前到达后却被告知无法再使用座位,因为我们预订的是一辆超大车,而不是商用车。这是我经历过的最紧张、最沮丧的情况之一。网站上没有任何地方警告或提供相关信息。还有一次,我们正要去参加一场婚礼,由于工作耽误,我们刚好过了预订时间几分钟。我们到达后被告知,由于我们迟到了几分钟,我们的座位再次无法使用。我们解释了我们的情况,甚至试图提前打电话解释,希望他们能表示同情。但什么也没发生。BC Ferries 对社会毫无同情心,我对这家公司也没有任何尊重。他们什么也没做,只是给我的生活带来压力,增加了无数的额外开支。我希望有一天,这家贪婪的公司能学会尊重和同情客户。我这辈子绝不会向任何人推荐 BC 渡轮。