点评:DID NOT HONOR OUR RESEVATION.
We were literally 1 minute late, because of traffic. What they are doing is overselling tickets and eating up tickets that are reserved and then collecting the $20 reservation fees on top of, regardless if they honor your reservation or not. We also paid in full prior, so now they're going to charge us the regular rates, instead of the fare saver price we initially paid for.
This is scummy practice at best and they do it because they have a monopoly on travel. They claim they base their clocks on maritime clocks, which is fine and dandy for actual sea travel, but everyone else is apparently on some different time on their phones, which are connected to satellites.
Oh and let's not forget that BC Ferries rarely honors their own timelines, but it only applies to passengers somehow. Don't even get me started on how they don't keep up the maintenance of their boats properly and constantly cancel sailings without warning.
翻译:没有遵守我们的预订。
由于交通拥堵,我们实际上迟到了 1 分钟。他们的做法是超额销售门票,吃掉预订的门票,然后收取 20 美元的预订费,无论他们是否遵守您的预订。我们也提前全额付款,所以现在他们要向我们收取正常费率,而不是我们最初支付的票价优惠价格。
这充其量是一种卑鄙的做法,他们这样做是因为他们垄断了旅行。他们声称他们的时钟是基于航海时钟的,这对于实际的海上旅行来说很好,但其他人显然在他们的手机上使用了不同的时间,这些手机连接到卫星。
哦,别忘了,BC Ferries 很少遵守自己的时间表,但这只适用于乘客。甚至不要让我开始说他们如何不妥善维护他们的船只,并经常在没有警告的情况下取消航行。