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Nahkita, the rude and unapologetic
班夫缆车的点评
点评：I don’t normally drop bad reviews but NAHKITA at the front ticketing needs one. A friend of mine gave her ambassador pass to redeem clearly saying complimentary but she was only given 50%. We told her that it should be free. NAHKITA said its only 50% for ambassador pass she kept repeating it and told us we can check online instead of asking her supervisor. We are long time local so while we are up at the gondola we asked somebody we know from Pursuit. She told us the new pass given this year is 50% but not the old one from last year. We then went back to the front ticketing and Gandi ⭐️⭐️⭐️⭐️⭐️ supervisor was there so we told him about what happened and confirmed that it should be free. He then wait for NAHKITA to fix her mistake and told her about the ambassador pass. Refund was done and no apology or eye contact from NAHKITA. Very rude and unapologetic for a customer service job. 5 STARS GANDI and ABSOLUTELY ZERO STAR FOR NAHKITA! 🚩🚩🚩
翻译：我通常不会给差评，但前台售票处的 NAHKITA 需要差评。我的一个朋友给了她大使通行证去兑换，明明说是免费的，但她只得到了 50%。我们告诉她应该是免费的。NAHKITA 说大使通行证只有 50% 的折扣，她一直重复这一点，并告诉我们可以在线查询，而不必问她的主管。我们是当地老居民，所以当我们在缆车上时，我们问了我们在 Pursuit 认识的一个人。她告诉我们今年的新通行证是 50%，但不是去年的旧通行证。然后我们回到前台售票处，Gandi ⭐️⭐️⭐️⭐️⭐️ 主管在那里，所以我们告诉他发生的事情并确认应该是免费的。然后他等 NAHKITA 改正她的错误并告诉她大使通行证的情况。退款完成了，NAHKITA 没有道歉或眼神接触。非常粗鲁，对于客户服务工作毫无歉意。 GANDI 五星好评，NAHKITA 零星好评！🚩🚩🚩
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