点评:"I reluctantly gave one star because, sadly, zero stars isn’t an option. This company’s customer service could star in its own reality show—‘Canada’s Best Hide and Seek Champions.’ I’ve called and emailed so many times, it feels like they’ve gone into witness protection—no response, no resolution, just silence.
Never, ever rely on their shuttle bus unless you enjoy waiting endlessly from the moon and back. And don’t expect any cancellation notices, even though the shuttle service is included in your lesson ticket.
Oh, and if you think logic applies here, think again—they’ll happily send you to a Level 2 class after just one hour of Level 1, even when you’re not qualified. Want a refund? Forget it. No matter what proof you provide, refunds seem to be as mythical as unicorns.
To top it all off, you’ll get the joy of lugging heavy boots across scattered snow, all while questioning every life choice that brought you here. I wouldn’t even recommend this place to my most hated coworker!
翻译:“我很不情愿地给了一颗星,因为很遗憾,零星是不可能的。这家公司的客户服务可以出演自己的真人秀——‘加拿大最佳捉迷藏冠军’。我打过很多次电话和发过很多次电子邮件,感觉他们已经进入证人保护程序——没有回应,没有解决方案,只有沉默。
永远不要依赖他们的班车,除非你喜欢无休止地等待。不要指望任何取消通知,即使班车服务包含在你的课程票中。
哦,如果你认为逻辑在这里适用,再想想——他们会很乐意在你只上了一个小时的 1 级课程后就送你去 2 级课程,即使你不合格。想要退款吗?算了吧。不管你提供什么证据,退款似乎都像独角兽一样神秘。
最重要的是,你会享受拖着沉重的靴子穿越散落的雪地的乐趣,同时质疑带你来这里的每一个人生选择。我甚至不会推荐这个地方致我最讨厌的同事!