旅行
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Food poisoning and no ambience
Cape Santa Maria的点评
点评：We stayed in Cape Santa Maria a year ago, so hopefully things have improved.
The location is beautiful. The cottages are quite small and stuffy. The newer duplexes are modern with all amenities and worth the upgrade, as there is a kitchen as well.
The staff do not seem very interested in the guests at all. The excursions are expensive and often booked in advance, so if you haven’t booked you are stuck or have to search elsewhere ( which we did).
The hotel is very isolated, so having a car for a few days is useful.
Our biggest issue was the terrible food poisoning we got. We heard from other guests who had similar issues.
When I wrote to the hotel manager about the food poisoning and other guests having similar issues, we were told they had “checked the kitchen and water supplies “ and there were “ no issues “, despite multiple guests being very sick.
This hotel tries to be very high end and exclusive but doesn’t pull it off, mainly because of lack of ambience and interest of the managers/ owners the team. When the food poisoning happened we were blamed, with no apologies, even though multiple guests had been ill. There are much better to go.
The location is beautiful. The cottages are quite small and stuffy. The newer duplexes are modern with all amenities and worth the upgrade, as there is a kitchen as well.
The staff do not seem very interested in the guests at all. The excursions are expensive and often booked in advance, so if you haven’t booked you are stuck or have to search elsewhere ( which we did).
The hotel is very isolated, so having a car for a few days is useful.
Our biggest issue was the terrible food poisoning we got. We heard from other guests who had similar issues.
When I wrote to the hotel manager about the food poisoning and other guests having similar issues, we were told they had “checked the kitchen and water supplies “ and there were “ no issues “, despite multiple guests being very sick.
This hotel tries to be very high end and exclusive but doesn’t pull it off, mainly because of lack of ambience and interest of the managers/ owners the team. When the food poisoning happened we were blamed, with no apologies, even though multiple guests had been ill. There are much better to go.
翻译：一年前我们住在圣玛丽亚角，所以希望情况有所改善。
位置很漂亮。小屋很小而且很闷。较新的复式公寓很现代，设施齐全，值得升级，因为还有厨房。
工作人员似乎对客人一点也不感兴趣。这些短途旅行价格昂贵，而且通常需要提前预订，所以如果您没有预订，您就会陷入困境或不得不寻找其他地方（我们就是这么做的）。
酒店很偏僻，有车住几天还是很有用的。
我们最大的问题是严重的食物中毒。我们从其他有类似问题的客人那里得知。
当我写信给酒店经理讲述食物中毒和其他客人遇到类似问题时，我们被告知他们已经“检查了厨房和供水”并且“没有问题”，尽管多名客人病得很重。
这家酒店试图做到非常高端和独特，但没有成功，主要是因为团队经理/业主缺乏氛围和兴趣。当食物中毒发生时，我们受到指责，但没有道歉，尽管有多位客人生病了。还有很多更好的事情要做。
位置很漂亮。小屋很小而且很闷。较新的复式公寓很现代，设施齐全，值得升级，因为还有厨房。
工作人员似乎对客人一点也不感兴趣。这些短途旅行价格昂贵，而且通常需要提前预订，所以如果您没有预订，您就会陷入困境或不得不寻找其他地方（我们就是这么做的）。
酒店很偏僻，有车住几天还是很有用的。
我们最大的问题是严重的食物中毒。我们从其他有类似问题的客人那里得知。
当我写信给酒店经理讲述食物中毒和其他客人遇到类似问题时，我们被告知他们已经“检查了厨房和供水”并且“没有问题”，尽管多名客人病得很重。
这家酒店试图做到非常高端和独特，但没有成功，主要是因为团队经理/业主缺乏氛围和兴趣。当食物中毒发生时，我们受到指责，但没有道歉，尽管有多位客人生病了。还有很多更好的事情要做。
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