点评:Our family of four is too busy to effectively plan an epic vacation in a remote location on our own, but with the help of SG we had an epic 8-day vacation that we'll remember fondly for the rest of our lives. Juan Pablo was incredibly responsive on both e-mail and WhatsApp, even handling a last-minute shift of our vacation by a day due to the airline cancelling our original flight (only found out when we tried to check in). He checked in with us routinely during the trip and we felt very secure knowing that all aspects were handled at all times. All transportation was on-time and there was absolutely no trouble with event, restaurant and hotel bookings. Other than airline troubles and a bout of a stomach bug that passed through our family in the last days, our entire trip to the Galapagos could not have gone better.
翻译:我们一家四口太忙了,没法独自有效地计划一次在偏远地区的史诗般的假期,但在 SG 的帮助下,我们度过了一个史诗般的 8 天假期,这将是我们一生难忘的美好回忆。Juan Pablo 在电子邮件和 WhatsApp 上都非常积极地回复,甚至在航空公司取消了我们原来的航班(我们试图值机时才发现)的情况下,将我们的假期提前了一天,他也及时处理了。在旅途中,他定期与我们联系,我们感到非常安心,因为知道所有方面都得到了妥善处理。所有交通都准时到达,活动、餐厅和酒店预订也完全没有问题。除了航空公司出现问题和我们家最近几天得了胃病之外,我们整个加拉帕戈斯之旅非常顺利。