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This place never fails to disappoint
Camelback Mountain Adventures的点评
点评：My second time there - this place never fails to disappoint.
1 - Everything is very expensive but the experience itself is at best blah.
2 - They truly don't give a flip about their customers. They work in volume and individuals don't matter much. There are so many examples of this but I have no strength to write them. Just know that you don't matter.
3 - Their facilities are outdated and often broken.
My first trip was a ski trip. The lodge where everyone had to wait was unbelievably overcrowded with old and broken chairs and table. The bathroom was difficult to find and very dirty. The wait for the ski lifts was insane. Whatever.
My second trip was for the mountain coaster. Purchased many tickets well in advance. Drove more than 2 hours to get there and find that the mountain coaster is closed. The snoot at the window could hardly be bothered to explain that there was a "maintenance issue" and we could receive a refund if we wanted.
Mind you, no explanation was offered and I had to literally ask three times what the issue was and why we were not contacted prior. Her attitude was awful.
When I inquired whether there was some sort of complimentary ticket to one of their other attractions, she curtly responded that we could get a refund. Really? We drove more than 2 hours and all we get is a refund? No consideration for the customer? Unreal.
We asked others who went on the zip line how their experiences were and they reassured us that they are slow and boring and the workers were indifferent.
There is something completely off about a place that truly disdains the customer. It's almost like they want you drop off your money and then get the heck out of there because you're just a nuisance. I later shared this experience with a few friends and their reactions were all the same - "Yes, that's Camelback."
Feel free to go but expect to be disappointed.
1 - Everything is very expensive but the experience itself is at best blah.
2 - They truly don't give a flip about their customers. They work in volume and individuals don't matter much. There are so many examples of this but I have no strength to write them. Just know that you don't matter.
3 - Their facilities are outdated and often broken.
My first trip was a ski trip. The lodge where everyone had to wait was unbelievably overcrowded with old and broken chairs and table. The bathroom was difficult to find and very dirty. The wait for the ski lifts was insane. Whatever.
My second trip was for the mountain coaster. Purchased many tickets well in advance. Drove more than 2 hours to get there and find that the mountain coaster is closed. The snoot at the window could hardly be bothered to explain that there was a "maintenance issue" and we could receive a refund if we wanted.
Mind you, no explanation was offered and I had to literally ask three times what the issue was and why we were not contacted prior. Her attitude was awful.
When I inquired whether there was some sort of complimentary ticket to one of their other attractions, she curtly responded that we could get a refund. Really? We drove more than 2 hours and all we get is a refund? No consideration for the customer? Unreal.
We asked others who went on the zip line how their experiences were and they reassured us that they are slow and boring and the workers were indifferent.
There is something completely off about a place that truly disdains the customer. It's almost like they want you drop off your money and then get the heck out of there because you're just a nuisance. I later shared this experience with a few friends and their reactions were all the same - "Yes, that's Camelback."
Feel free to go but expect to be disappointed.
翻译：我第二次来这里 - 这个地方永远不会让人失望。
1 - 一切都非常昂贵，但体验本身充其量只是乏味。
2 - 他们真的不关心他们的客户。他们的工作量很大，个人并不重要。这样的例子有很多，但我没有力气写。只要知道你并不重要。
3 - 他们的设施陈旧且经常损坏。
我的第一次旅行是滑雪旅行。每个人都必须等待的小屋里挤满了破旧的椅子和桌子，令人难以置信。浴室很难找到而且很脏。等待滑雪缆车的时间真是太疯狂了。任何。
我的第二次旅行是为了山地过山车。提前买了很多票。开了2个多小时到达那里，发现山地过山车已经关闭了。窗户上的束光筒几乎懒得解释存在“维护问题”，如果我们愿意，我们可以收到退款。
请注意，没有提供任何解释，我不得不问三遍问题是什么以及为什么没有事先联系我们。她的态度很糟糕。
当我询问是否有某种其他景点的免费门票时，她简短地回答说我们可以退款。真的吗？我们开了两个多小时，却只得到退款？没有为客户考虑吗？虚幻。
我们询问了其他参加高空滑索的人，他们的经历如何，他们向我们保证，滑索缓慢而无聊，工作人员也漠不关心。
一个真正蔑视顾客的地方是完全不对劲的。就好像他们希望你交出钱然后离开那里，因为你只是一个讨厌鬼。后来我把这个经历分享给了几个朋友，他们的反应都是一样的——“是的，那就是驼峰”。
随意去吧，但预计会失望。
1 - 一切都非常昂贵，但体验本身充其量只是乏味。
2 - 他们真的不关心他们的客户。他们的工作量很大，个人并不重要。这样的例子有很多，但我没有力气写。只要知道你并不重要。
3 - 他们的设施陈旧且经常损坏。
我的第一次旅行是滑雪旅行。每个人都必须等待的小屋里挤满了破旧的椅子和桌子，令人难以置信。浴室很难找到而且很脏。等待滑雪缆车的时间真是太疯狂了。任何。
我的第二次旅行是为了山地过山车。提前买了很多票。开了2个多小时到达那里，发现山地过山车已经关闭了。窗户上的束光筒几乎懒得解释存在“维护问题”，如果我们愿意，我们可以收到退款。
请注意，没有提供任何解释，我不得不问三遍问题是什么以及为什么没有事先联系我们。她的态度很糟糕。
当我询问是否有某种其他景点的免费门票时，她简短地回答说我们可以退款。真的吗？我们开了两个多小时，却只得到退款？没有为客户考虑吗？虚幻。
我们询问了其他参加高空滑索的人，他们的经历如何，他们向我们保证，滑索缓慢而无聊，工作人员也漠不关心。
一个真正蔑视顾客的地方是完全不对劲的。就好像他们希望你交出钱然后离开那里，因为你只是一个讨厌鬼。后来我把这个经历分享给了几个朋友，他们的反应都是一样的——“是的，那就是驼峰”。
随意去吧，但预计会失望。
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