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Paige A
Wouldn’t dive with this company again. Disappointing
Amber Dive Center的点评
点评：Unfortunately, we were quite disappointed with our experience.
The dives themselves were enjoyable, but we honestly didn’t see much marine life. We actually saw more fish while swimming in the sea near our hotel than we did during either of the dives.
I don’t yet have my Open Water certification, but despite having completed six previous dives (including dives down to 12 metres in another country), I was told I would only be allowed to dive between 3–5 metres. I completely understand that every dive centre has its own policies, but this wasn’t really explained to me. In fact, very little was explained at all regarding the equipment or the dive itself. Thankfully I had previous diving experience, because if this had been my first dive I would have felt very underprepared.
My partner is Open Water certified and completed a 20-metre dive with the rest of the group. After the dive he had a nosebleed, which I know can happen after diving, but none of the instructors checked whether he was okay. Another diver was repeatedly being sick after the dive, and again nobody asked if he was alright. Throughout the entire boat trip and the dive, the instructors barely interacted with any of the divers. The only real conversation we had was when it was time to pay.
The equipment also felt rushed. I was given a mask that was clearly too large for my face, which leaked throughout the dive. I’ve always had to use a children’s mask because I have a very small face, and I’ve never had this problem on any of my previous dives. I explained several times that the mask didn’t fit properly, but I was told it was because my hair was tied up in a bun. Considering I’d worn my hair exactly the same way on previous dives without any issues, I don’t believe that was the cause.
We were also disappointed by one of the instructor’s attitude towards my partner. He questioned whether my partner even had his Open Water certification simply because of the way he packed away his equipment. My partner packed it exactly as he’d been taught by other dive centres in different countries, so the comment felt unnecessary and quite rude.
Overall, the experience lacked communication, professionalism and customer care. While we still enjoyed being in the water, we left feeling disappointed by the service we received and, unfortunately, we wouldn’t recommend this dive centre based on our experience
The dives themselves were enjoyable, but we honestly didn’t see much marine life. We actually saw more fish while swimming in the sea near our hotel than we did during either of the dives.
I don’t yet have my Open Water certification, but despite having completed six previous dives (including dives down to 12 metres in another country), I was told I would only be allowed to dive between 3–5 metres. I completely understand that every dive centre has its own policies, but this wasn’t really explained to me. In fact, very little was explained at all regarding the equipment or the dive itself. Thankfully I had previous diving experience, because if this had been my first dive I would have felt very underprepared.
My partner is Open Water certified and completed a 20-metre dive with the rest of the group. After the dive he had a nosebleed, which I know can happen after diving, but none of the instructors checked whether he was okay. Another diver was repeatedly being sick after the dive, and again nobody asked if he was alright. Throughout the entire boat trip and the dive, the instructors barely interacted with any of the divers. The only real conversation we had was when it was time to pay.
The equipment also felt rushed. I was given a mask that was clearly too large for my face, which leaked throughout the dive. I’ve always had to use a children’s mask because I have a very small face, and I’ve never had this problem on any of my previous dives. I explained several times that the mask didn’t fit properly, but I was told it was because my hair was tied up in a bun. Considering I’d worn my hair exactly the same way on previous dives without any issues, I don’t believe that was the cause.
We were also disappointed by one of the instructor’s attitude towards my partner. He questioned whether my partner even had his Open Water certification simply because of the way he packed away his equipment. My partner packed it exactly as he’d been taught by other dive centres in different countries, so the comment felt unnecessary and quite rude.
Overall, the experience lacked communication, professionalism and customer care. While we still enjoyed being in the water, we left feeling disappointed by the service we received and, unfortunately, we wouldn’t recommend this dive centre based on our experience
翻译：很遗憾，这次体验让我们大失所望。
潜水过程本身倒是挺有趣的，但说实话我们几乎没看到什么海洋生物。实际上，我们在酒店附近的海里游泳时看到的鱼，比两次潜水过程中看到的还要多。
我还没有取得开放水域潜水证书，不过虽然我之前已经完成过六次潜水（包括在其他国家潜至12米深的水下），却还是被告知只能在水深3到5米的范围内潜水。我完全理解每个潜水中心都有各自的规定，但这些规定并没有向我详细说明。事实上，关于潜水设备以及潜水过程本身，几乎没有任何讲解。幸好我之前有过潜水经验，因为如果这是我的第一次潜水，我肯定会觉得自己准备不足。
我的伴侣持有开放水域潜水证，他和团队中的其他人一起完成了一次20米深的潜水。潜水后他流鼻血了，我知道这种情况在潜水后可能会发生。但是没有一个教练去检查他是否没事。另一位潜水员在潜水后不断呕吐，可同样没人询问他情况如何。在整个乘船行程和潜水过程中，教练们几乎没有和任何潜水员交流。我们之间唯一真正的对话，就是付钱的时候。
装备的准备工作也显得仓促马虎。我拿到的面镜明显对我来说太大了，导致整个潜水过程中都漏气。由于我的脸型非常小，我一直都得使用儿童款的面镜，而在以往的潜水中我从未遇到过这个问题。我多次说明面镜不合身，但对方却说是因为我把头发盘成了发髻。然而我以前潜水时也总是这样盘发，却从未出过任何问题，所以我认为这并非真正的原因。
此外，其中一位教练对我搭档的态度也让我们感到失望。他仅仅因为我搭档收拾装备的方式，就质疑他究竟是否持有开放水域潜水证书。其实我搭档是按照在其他国家的潜水中心所学的方法来收拾装备的，因此这种质疑显得毫无必要且相当无礼。
总的来说，这次体验中缺乏有效的沟通、专业态度以及对顾客的关怀。虽然我们依然享受在水下潜水的乐趣，但离开时却对所受到的服务感到失望——很遗憾。根据我们的体验，我们不推荐这家潜水中心。
潜水过程本身倒是挺有趣的，但说实话我们几乎没看到什么海洋生物。实际上，我们在酒店附近的海里游泳时看到的鱼，比两次潜水过程中看到的还要多。
我还没有取得开放水域潜水证书，不过虽然我之前已经完成过六次潜水（包括在其他国家潜至12米深的水下），却还是被告知只能在水深3到5米的范围内潜水。我完全理解每个潜水中心都有各自的规定，但这些规定并没有向我详细说明。事实上，关于潜水设备以及潜水过程本身，几乎没有任何讲解。幸好我之前有过潜水经验，因为如果这是我的第一次潜水，我肯定会觉得自己准备不足。
我的伴侣持有开放水域潜水证，他和团队中的其他人一起完成了一次20米深的潜水。潜水后他流鼻血了，我知道这种情况在潜水后可能会发生。但是没有一个教练去检查他是否没事。另一位潜水员在潜水后不断呕吐，可同样没人询问他情况如何。在整个乘船行程和潜水过程中，教练们几乎没有和任何潜水员交流。我们之间唯一真正的对话，就是付钱的时候。
装备的准备工作也显得仓促马虎。我拿到的面镜明显对我来说太大了，导致整个潜水过程中都漏气。由于我的脸型非常小，我一直都得使用儿童款的面镜，而在以往的潜水中我从未遇到过这个问题。我多次说明面镜不合身，但对方却说是因为我把头发盘成了发髻。然而我以前潜水时也总是这样盘发，却从未出过任何问题，所以我认为这并非真正的原因。
此外，其中一位教练对我搭档的态度也让我们感到失望。他仅仅因为我搭档收拾装备的方式，就质疑他究竟是否持有开放水域潜水证书。其实我搭档是按照在其他国家的潜水中心所学的方法来收拾装备的，因此这种质疑显得毫无必要且相当无礼。
总的来说，这次体验中缺乏有效的沟通、专业态度以及对顾客的关怀。虽然我们依然享受在水下潜水的乐趣，但离开时却对所受到的服务感到失望——很遗憾。根据我们的体验，我们不推荐这家潜水中心。
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