点评:We took 3 trips with Shadowpalm during our stay on Maafushi and would highly recommend them all.
We enquired online before we arrived and booked onto the first trip (whale sharks). Online communication was friendly and helpful, and we received the same treatment when we visited their office on arrival to confirm details.
All Shadowpalm staff and crew gave great customer service - always polite, friendly and informative.
The trips themselves were exceptional. We really appreciated how the welfare of whale sharks (and all the creatures we observed) was the priority, as well as the safety of the guests.
The crew explained that the whale shark tour involved lots of waiting to try to locate the sharks and manta rays, and that there were no guarantees of sightings. They did an amazing job and we got to swim with manta rays and 2 whale sharks. Lunch on an abandoned island was included in our trip, and the crew had us all up and dancing back to Maafushi. It was great fun!
Next day we took the coral reef trip, and we got to watch dolphins, swim with sea turtles and beautiful fish, and visit a sand bank. Again, lunch was included.
Our last trip was to swim with nurse sharks, which was an incredible experience. We also got to swim with dolphins, which was just magical, and we visited Fulidhoo to see stingray and more nurse sharks. Another great lunch included and another visit to the sandbank for photos.
Thank you Shadowpalm, you delivered on all trips and your staff went out of their way to ensure all guests had the best time. We were older than most of the other guests but we found all trips to be inclusive for all ages, abilities and nationalities.
These really are memories to last a lifetime and nobody could try harder to deliver them than the guys at Shadowpalm.
翻译:我们在马富施岛度假期间参加了Shadowpalm的三次旅行,强烈推荐!
我们在抵达前就在网上咨询并预订了第一次行程(鲸鲨之旅)。在线沟通非常友好且乐于助人,抵达后我们前往他们的办公室确认行程细节时,也受到了同样的热情接待。
Shadowpalm的所有员工和船员都提供了优质的客户服务——始终彬彬有礼、热情友好且信息丰富。
行程本身也精彩绝伦。我们非常欣赏他们将鲸鲨(以及我们观察到的所有生物)的福祉和游客的安全放在首位的做法。
船员解释说,鲸鲨之旅需要长时间等待才能找到鲨鱼和蝠鲼,而且不能保证一定能看到它们。他们做得非常出色,我们最终与蝠鲼和两条鲸鲨一起游泳。行程包含在无人岛上享用午餐,船员们还让我们兴高采烈地载歌载舞地返回马富施岛。真是太棒了!
第二天我们参加了珊瑚礁之旅,观赏了海豚,与海龟和美丽的鱼儿一起游泳,还参观了沙洲。午餐也包含在内。
我们最后一次旅行是与护士鲨共游,这是一次令人难以置信的体验。我们还与海豚一起游泳,感觉非常奇妙。之后我们去了富利杜岛,观赏了魟鱼和更多的护士鲨。午餐也很棒,我们还再次去了沙洲拍照。
感谢Shadowpalm,你们的每次旅行都非常精彩,工作人员也尽心尽力确保每位客人都能拥有最美好的体验。我们比大多数其他客人年纪都大,但我们发现所有行程都适合各个年龄段、各种能力水平和不同国籍的客人。
这些真的会成为我们终生难忘的回忆,Shadowpalm的团队为此付出了巨大的努力。