点评:The recent issue I encountered while booking water park tickets online. On July 22nd, I attempted to book tickets through your midnight madness deal, and today, on August 12th, I tried again to avail the 50% discount. However, both times, I encountered an error message stating that the server had encountered an internal error.
After providing my debit card details for payment, I received the error message and attempted the payment process again, only to receive the same error message. To my surprise, I later discovered that a total of Rs had been deducted from my account. I did not receive any payment successful or booking confirmation screens after the payments were made.
Following is the deducted amount for your kind reference:-
On 22nd July- 1399/-
On 12th August- 2796/-
This is a very disappointing & terrible experience, especially in this digital age where online payments are frequently used. It seems that this water park is not only failing to provide a fun experience but also taking advantage of customers by offering misleading deals and having unreliable servers.
Also, so many times tried to call customer service, but the given number is only ringing, no one is receiving the call & not answered the emails.
I’ll suggest to not book the ticket via their official website.
翻译:最近我在网上预订水上乐园门票时遇到的问题。 7 月 22 日,我尝试通过你们的午夜疯狂交易订票,今天,8 月 12 日,我再次尝试利用 50% 的折扣。但是,这两次我都遇到一条错误消息,指出服务器遇到了内部错误。
在提供我的借记卡详细信息进行付款后,我收到了错误消息并再次尝试付款过程,但收到了相同的错误消息。令我惊讶的是,我后来发现我的账户总共被扣除了卢比。付款后我没有收到任何付款成功或预订确认屏幕。
以下是扣除金额供您参考:-
7月22日- 1399/-
8月12日- 2796/-
这是一次非常令人失望和可怕的经历,尤其是在这个频繁使用在线支付的数字时代。看来这个水上乐园不仅没有提供有趣的体验,而且还通过提供误导性的优惠和不可靠的服务器来利用客户。
另外,很多次尝试致电客户服务,但给定的号码只响铃,没有人接听电话,也没有回复电子邮件。
我建议不要通过他们的官方网站订票。