点评:North Captiva Island holds great potential as a relaxing destination. The island boasts beautiful beaches, ocean views, and breathtaking sunsets, making it an ideal location for those seeking tranquility away from cars, traffic, and crowds. However, I encountered several issues related to property management during my two-week stay. These included being stranded multiple times due to a broken-down golf cart and ultimately having no working cart for the duration of the vacation, which is essential for navigating the island. We also faced a clogged kitchen sink and a leaking dishwasher for two days before the problem was addressed, an unusable hot tub, and promised amenities that we could not access without a cart. The assistance provided by the property management team was minimal, with rare and delayed responses, resulting in a disappointing and stressful experience despite the high cost.
翻译:北卡普蒂瓦岛是极具潜力的休闲胜地。岛上有美丽的海滩、海景和令人叹为观止的日落,是那些寻求远离汽车、交通和人群的宁静的人们的理想之地。然而,在我为期两周的住宿期间,我遇到了几个与物业管理有关的问题。其中包括由于高尔夫球车坏了而被困了好几次,最终在整个假期期间都没有可用的高尔夫球车,而高尔夫球车对于在岛上航行至关重要。在问题得到解决之前,我们还遇到了厨房水槽堵塞和洗碗机漏水的问题,热水浴缸无法使用,承诺的便利设施如果没有高尔夫球车就无法使用。物业管理团队提供的帮助很少,很少得到回复,而且回复延迟,尽管费用很高,但体验却令人失望和紧张。