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Thanks For Nothing - Very Poor!
Loch Lomond Seaplanes的点评
点评：Agree with the many negative reports on this company. Be VERY careful when booking as their communication is extremely poor. Like many who have had bad experiences with this organisation we weren't able to fly due to bad weather last April 2024. All I receieved was a cancellation text on the day of the flight. No alternatives provided! When I contacted them initially back in 2023 I was told I couldnt book because schedule wasnt released for 2024. I had purchsed a voucher worth almost £200 for my brothers 60th birthday in June 2023. The voucher has a life span of 12months and the earliest possible flight date due to limited flying times through the year was April 2024. I decided in December 2023 when booking for April 2024 for my brother that I would join him so purchsed my own flight for a value of alomst £200.
The flight was cancelled due to adverse weather which is fine, but no alternatives, no empathy, limited communication! Due to our busy schedules, the lmited flying schedule and the fact my brother lives near London I didn't try to rebook until December 2024, where I was told I was too late to use both vouchers (even though my voucher was still valid for. few days (12mnths). So there you go, £400 wasted, thanks a lot! Such a shame as I was really looking forward to sharing the experience of a bi-plane with my brother for his big birthday. Our father worked in the RAF on such planes so it was quite a sentimental idea I had planned.
So the bottom line here is to be incredibly careful when booking and be very lucky with the weather and your time planning!!!
They were not exactly empathetic when I asked if I could extend the vouchers to try and fly this year.
Thanks for, well, Nothing really!!!!
The flight was cancelled due to adverse weather which is fine, but no alternatives, no empathy, limited communication! Due to our busy schedules, the lmited flying schedule and the fact my brother lives near London I didn't try to rebook until December 2024, where I was told I was too late to use both vouchers (even though my voucher was still valid for. few days (12mnths). So there you go, £400 wasted, thanks a lot! Such a shame as I was really looking forward to sharing the experience of a bi-plane with my brother for his big birthday. Our father worked in the RAF on such planes so it was quite a sentimental idea I had planned.
So the bottom line here is to be incredibly careful when booking and be very lucky with the weather and your time planning!!!
They were not exactly empathetic when I asked if I could extend the vouchers to try and fly this year.
Thanks for, well, Nothing really!!!!
翻译：同意对这家公司的许多负面报道。预订时要非常小心，因为他们的沟通非常差。像许多对这家公司有过不好经历的人一样，我们去年 2024 年 4 月因天气恶劣而无法飞行。我收到的只是航班当天的取消短信。没有提供替代方案！当我在 2023 年首次联系他们时，我被告知我无法预订，因为 2024 年的时间表尚未发布。我购买了一张价值近 200 英镑的代金券，用于 2023 年 6 月我弟弟的 60 岁生日。代金券的有效期为 12 个月，由于全年飞行时间有限，最早的可能航班日期是 2024 年 4 月。我在 2023 年 12 月为我弟弟预订 2024 年 4 月的航班时决定和他一起去，所以我购买了自己的航班，价值近 200 英镑。
由于恶劣天气，航班被取消了，这没关系，但没有其他选择，没有同情心，沟通有限！由于我们日程繁忙，飞行时间有限，而且我哥哥住在伦敦附近，所以我直到 2024 年 12 月才尝试重新预订，当时我被告知我已经来不及使用这两张代金券了（尽管我的代金券仍然有效。几天（12 个月）。所以，400 英镑浪费了，非常感谢！真可惜，因为我真的很期待在我哥哥生日那天和他分享双翼机的体验。我们的父亲在英国皇家空军工作，驾驶过这样的飞机，所以我计划了一个相当感性的想法。
所以，这里的底线是预订时要非常小心，天气和时间安排要非常幸运！！！
当我问我是否可以延长代金券的有效期，以便今年尝试飞行时，他们并没有表现出同情心。
谢谢你，嗯，真的没什么！！！！
由于恶劣天气，航班被取消了，这没关系，但没有其他选择，没有同情心，沟通有限！由于我们日程繁忙，飞行时间有限，而且我哥哥住在伦敦附近，所以我直到 2024 年 12 月才尝试重新预订，当时我被告知我已经来不及使用这两张代金券了（尽管我的代金券仍然有效。几天（12 个月）。所以，400 英镑浪费了，非常感谢！真可惜，因为我真的很期待在我哥哥生日那天和他分享双翼机的体验。我们的父亲在英国皇家空军工作，驾驶过这样的飞机，所以我计划了一个相当感性的想法。
所以，这里的底线是预订时要非常小心，天气和时间安排要非常幸运！！！
当我问我是否可以延长代金券的有效期，以便今年尝试飞行时，他们并没有表现出同情心。
谢谢你，嗯，真的没什么！！！！
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