点评:I travelled to Cappadocia and Istanbul in October this year with my elderly sister who has some minor mobility issues. Fatih Topal from Lotis Blue travels came highly recommended and organised my entire trip. I had some special requests regarding my itinerary, my transport, my hotel stay, English speaking guides, dietary requirements and some excursions I wanted booked in advance. Fatih was extremely helpful and prompt in responding to all my queries.
He ensured the itinerary was exactly how I wanted to explore Türkiye. He arranged air conditioned vans for transport on most days except for when we did a walking tour of Istanbul. He even took special care and arranged English speaking women tour guides who were extremely professional and very accommodating of our every need. The hotels chosen were excellent both in Cappadocia and Istanbul. We had requested vegetarian meals during the day and the tour guides were able to find excellent vegetarian Turkish restaurants both in Cappadocia and Istanbul. We were keen to go on a Hot air balloon ride in Cappadocia and Fatih was able arrange this for us with the local hot air balloon companies in advance. What an experience that was!!
What I really liked about Fatih was his professionalism and care to every detail. He even sent me a video and written instruction of how to collect my bags and come out of gate 14 at Istanbul airport where my driver was waiting for me. We had two tour guides by the same name, Fatma at Cappadocia and Fatma in Istanbul. They were both very knowledgeable and both helped me and my sister move smoothly through the rough terrains of Cappadocia and the hustle and bustle of Istanbul. A few unexpected treats were also added to the trip such as a visit to the Chinar carpet store and Chez Ghalib pottery store in Cappadocia and Taksim square in Istanbul which were not originally part of our itinerary! Fatih also managed to suggest a good restaurant within walking distance from our hotel in Istanbul at short notice and reserved a table for us.Fatih was like a genie for us…fulfilling our every wish! I would love to go back to Türkiye and would like Fatih to help me organise my next trip!
翻译:今年 10 月,我和行动不便的姐姐一起去了卡帕多西亚和伊斯坦布尔。Lotis Blue 旅行社的 Fatih Topal 受到高度推荐,他组织了我的整个行程。我对行程、交通、酒店住宿、英语导游、饮食要求以及一些我想提前预订的短途旅行有一些特殊要求。Fatih 非常乐于助人,并迅速回复了我所有的疑问。
他确保行程完全符合我想要探索土耳其的方式。除了我们在伊斯坦布尔徒步旅行时,他大多数日子都安排了空调车接送。他甚至特别照顾我们,安排了英语女导游,她们非常专业,非常乐于满足我们的每一个需求。我们选择的酒店在卡帕多西亚和伊斯坦布尔都很棒。我们要求白天吃素食,导游在卡帕多西亚和伊斯坦布尔都找到了很棒的素食土耳其餐厅。我们非常想去卡帕多西亚乘坐热气球,Fatih 提前帮我们安排了当地的热气球公司。那真是一次难忘的经历!!
我非常喜欢 Fatih 的专业精神和对每个细节的关注。他甚至给我发了一段视频和书面说明,教我如何领取行李,如何从伊斯坦布尔机场 14 号登机口出来,我的司机在那里等着我。我们有两位同名的导游,卡帕多西亚的 Fatma 和伊斯坦布尔的 Fatma。她们都非常博学,帮助我和妹妹顺利穿越卡帕多西亚崎岖的地形和伊斯坦布尔的喧嚣。这次旅行还增加了一些意想不到的惊喜,比如参观卡帕多西亚的 Chinar 地毯店和 Chez Ghalib 陶器店以及伊斯坦布尔的塔克西姆广场,这些原本都不在我们的行程之内! Fatih 还设法在短时间内为我们推荐了一家距离伊斯坦布尔酒店步行距离内的好餐馆,并为我们预留了一张桌子。Fatih 就像我们的精灵一样......满足了我们的每一个愿望!我很想回到土耳其,希望 Fatih 能帮助我安排下一次旅行!