点评:RUDE, AGGRESSIVE EMPLOYEES
At 20 minutes before closing a male employee approached me to say WE ARE CLOSED the pointed at the door. I knew it wasn’t close to 9p so I asked if I could finish looking at the artwork in the room then depart. I motioned to an area containing 10-15 pieces of art. He said NO, WE ARE CLOSED while stepping right in front of me impeding my movement. I told him that it wasn’t near 9p and told him I thought he was being unreasonable by being so forceful with me and I wanted to report the incident to management. I asked for his name but he wouldn’t provide it. When I started to take a photo of his name tag, he turned it over and hid it with his hands. I asked why he was trying to hide his identity. If he believed his behavior was reasonable then he would have nothing to hide to have the matter discussed with museum management. So I took this picture of his face. This employee within inches in front of me to physically impede my movement for no legitimate reason. He was also rude when asked to explain his actions. He just kept repeating WE ARE CLOSED. So I displayed the time on my phone for him which clearly showed that the museum was no where near being closed. Awful employee, awful experience. I will always remember this museum in a negative light because of this rude man.
翻译:粗鲁且咄咄逼人的员工
在博物馆关门前20分钟,一名男员工走过来对我说“我们关门了”,并指着门。我知道当时还不到晚上9点,所以我问他是否可以看完房间里的艺术品后再离开。我示意他去一个有10到15件艺术品的区域。他回答说“不,我们关门了”,然后走到我面前,阻碍了我的行动。我告诉他现在还不到晚上9点,并告诉他我认为他如此强硬地对待我,很不讲理,我想向管理层报告此事。我问他的名字,但他拒绝透露。当我开始拍他的名牌时,他把名牌翻了过来,用手藏了起来。我问他为什么要隐瞒身份。如果他认为自己的行为合理,那么他就没有必要向博物馆管理层隐瞒此事。于是我拍下了这张照片。这名员工就在我面前几英寸的地方,无缘无故地阻碍我的行动。当我被要求解释他的行为时,他也很粗鲁。他只是不停地重复“我们关门了”。于是我把手机上的时间给他看,结果清楚地显示博物馆离关门还很远。糟糕的员工,糟糕的体验。因为这个粗鲁的人,我会永远对这家博物馆留下不好的印象。