点评:This is a review of the Car Parking not the Shopping Centre, which is good. We went to Gunwharf on Sunday, early afternoon. We parked and did some quick shopping and returned to the car half an hour later. My wife paid for a two hour ticket, but then realised that there was something else she had forgotten to buy. We reasoned that we had paid to park for two hours, so there was still plenty of time to do the extra shopping within the two hours we had paid for. Having finished that, we proceeded to the exit still within an hour of arriving, only to find that the barrier wouldn't let us exit unless my wife paid an additional £3.60. This is highway robbery, £7.20 an hour! Nowhere that we saw indicated that having paid for the parking that the vehicle had to exit within a certain time, and having paid for two hours, there should only be an additional charge if two hours was exceeded from the time of taking the ticket on entry and the time of leaving the car park. If you're parking at Gunwharf, be aware of this, as when I phoned to try and get the second £3.20 refunded, they are totally uncooperative, saying that once you have paid, you have just 10 minutes to leave before having to pay an additional £3.20, regardless of having paid for 2 hours and leaving long before that had expired. I won't ever be parking there again on principle.
翻译:这是对停车场而不是购物中心的评论,这一点很好。我们周日下午早些时候去了 Gunwharf。我们停好车后快速购物了一番,半小时后回到车上。我的妻子买了两小时的票,但后来意识到她忘了买别的东西。我们认为我们已经付了两个小时的停车费,所以在这两个小时内还有充足的时间去买额外的购物。买完东西后,我们在到达后不到一小时内就走到出口,却发现除非我妻子额外支付 3.60 英镑,否则栅栏不让我们出去。这简直是拦路抢劫,每小时 7.20 英镑!我们看到的地方没有任何地方表明支付了停车费后车辆必须在一定时间内驶出,并且已经支付了两个小时的费用,只有从入口拿票到离开停车场超过两个小时才应该额外收费。如果你在Gunwharf停车,一定要注意这一点。我打电话想退还第二笔3.20英镑,但他们完全不配合,说你付了钱之后,只有10分钟的时间离开,之后还要再付3.20英镑,即使你之前已经付了2个小时的车费,而且在有效期结束前很久就离开了。我原则上再也不会在那里停车了。