点评:Thank you for a wonderful holiday! Firstly, I can’t speak highly enough about Yustus, he is a real credit to your company. Thoughtful, kind, informative and managed to make us feel a hundred percent cared for even when we were not totally happy with certain aspects of the trip E.g. the long drive to and from black beach (total waste of time) or the ridiculously difficult access to beaches on N. penida. He looked after us and helped make it a great trip. Particular highlights for us was Gili T and the snorkelling from the beaches, (however it is worth noting the boat snorkelling trip was disappointingly short only snorkelling for 52 minutes! ) We were pleased with the hotels, breakfast on Gili T could be better, but overall great.
Both drivers were also excellent despite some difficult drives ( although why any one would subject a driver and guide to that black beach trip is beyond me). They and Yustus, managed it all with a smile, laugh and even the odd song. I hope that young man is recognised for the outstanding employee he obviously is, loyal to the company and the care of their guests.
翻译:感谢您为我们带来如此美好的假期!首先,我对 Yustus 赞不绝口,他为贵公司增光添彩。他体贴、友善、知识渊博,即使我们对旅行的某些方面并不完全满意,他也能让我们感受到百分百的关怀,例如往返黑沙滩的长途驾驶(完全浪费时间)或前往 N. penida 海滩的难度之大。他照顾我们,帮助我们度过了一次美好的旅行。对我们来说,特别值得一提的是 Gili T 和海滩浮潜(但值得注意的是,乘船浮潜之旅令人失望地短暂,只有 52 分钟的浮潜时间!)我们对酒店很满意,Gili T 的早餐可以更好,但总体来说很棒。
尽管有些驾驶困难,但两位司机都很棒(虽然我不知道为什么有人会让司机兼导游去黑沙滩旅行)。他们和 Yustus 都面带微笑、大笑,甚至唱着奇怪的歌。我希望这位年轻人得到认可,他显然是一位优秀的员工,忠诚于公司并关心客人。