Zero Communication, Zero Decency
Barnstable Village's Ghost Hunter's Tour的点评
点评:The guy didn't even show up. He didn't even have the decency to let us know he wasn't going to show. We set up our tour ten days in advance, got the confirmation text telling us the meeting point and asking we be there a bit before 7:00 pm. No big deal we show up around 6:35 knowing we were earlier then expected so we waited. At 7:15 I decide to text him as we were nervous he wasn't going to show. No Answer, and I still haven't heard back from Derek. We even called the number posted on the tour sign in front and we got an automated message machine where I left a message. Finally at 7:40 we decided to call it a night. Please work on your customer service we were excited to go on this tour as my friends family has toured with you before. We will not be returning.
翻译:那家伙甚至没有出现。他甚至没有礼貌地告诉我们他不会出现。我们提前十天安排了我们的旅行,收到了确认短信,告诉我们会面地点,并要求我们在晚上 7:00 之前到达。没什么大不了的,我们在 6:35 左右到达,知道我们比预期的早到,所以我们等了一会儿。7:15 我决定给他发短信,因为我们很担心他不会出现。没有回答,我还没有收到德里克的回复。我们甚至拨打了前面的旅游标志上公布的电话号码,我们得到了一个自动留言机,我在那里留言。最后在 7:40 我们决定结束一天的行程。请改善您的客户服务,我们很高兴参加这次旅行,因为我的朋友家人以前和你们一起旅游过。我们不会再来了。